Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA Plans with employer contribution
Employee assistance program
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
volunteer opportunities
Committee participation opportunities
Online Learning Platform
Job Description
Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of experience in delivering exceptional hospitality solutions across a diverse portfolio. This includes award-winning hotels and resorts, premier residential communities, distinguished restaurants and bars, exclusive golf clubs, conference centers, and unique event venues. The company is well-known for fostering a people-first culture that emphasizes creating exceptional experiences, inclusivity, and values-driven teamwork. Columbia Hospitality has earned accolades as one of the Top Companies to Work for in Washington, reflecting its commitment to a dynamic, supportive, and engaging work environment for all team members. Their core values—Accountability,... Show More
Job Requirements
- Must be available for 1:30PM-10:00PM shift
- Previous experience in customer service roles preferred
- The ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
Job Qualifications
- Previous experience in customer service roles preferred
- The ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
Job Duties
- Maintains up to date information of events, both current and future, occurring in region
- Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests, comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and alarm monitoring services
- Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- Maintains a clean, neat, organized and orderly offices and desks at all times
- Responds to all resident and guest's requests in an expeditious, courteous and professional manner
- Responds to all emails within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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