Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Company-paid Life Insurance
Comprehensive Healthcare
HRA Clarity Card
voluntary benefits
Flexible spending account
education assistance program
401(k) retirement plan
Job Description
Capitol Concierge Inc. is a leading provider of concierge services, dedicated to enhancing the residential and community living experience through prioritized customer service and professionalism. As a company, it prides itself on maintaining an exceptionally welcoming environment that adds value and convenience to the lives of its residents, guests, and prospects. With a strong presence in the hospitality and property management industry, Capitol Concierge Inc. holds a reputation for fostering a sense of community and care, ensuring that every interaction with its staff is memorable and satisfactory. The company offers both full-time and part-time opportunities, emphasizing a supportive workplace where... Show More
Job Requirements
- High school diploma required
- Bachelor's degree preferred
- 3+ years of experience in hospitality, customer service, or a related field preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Professional, polished, and customer-focused demeanor
- Ability to follow instructions and handle constructive feedback
- Detail-oriented, efficient, and able to work independently and as part of a team
- Problem-solving mindset with analytical skills
- Proficiency in Microsoft Office Suite (2013+)
- Knowledge of Building Link/Key Link is a plus
Job Qualifications
- High school diploma required
- Bachelor's degree preferred
- 3+ years of experience in hospitality, customer service, or a related field preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Professional, polished, and customer-focused demeanor
- Ability to follow instructions and handle constructive feedback
- Detail-oriented, efficient, and able to work independently and as part of a team
- Problem-solving mindset with analytical skills
- Proficiency in Microsoft Office Suite (2013+)
- Knowledge of Building Link/Key Link is a plus
Job Duties
- Provide outstanding customer service adhering to Capitol Concierge Inc. standards
- Keep the front desk, lobby, and entryways clean and organized
- Perform light housekeeping tasks such as dusting, sweeping entryways, and cleaning glass doors
- Maintain community refreshment areas like coffee, water, and continental breakfast
- Answer phones, provide information, forward calls, and take messages
- Sign for, track, and distribute packages to residents
- Accept and log service requests from residents
- Monitor and manage visitor parking and issue parking passes if applicable
- Handle resident noise complaints after leasing office hours
- Contact emergency services when necessary including fire, medical, or police assistance
- Track and inspect community amenity areas especially when rented by residents
- Perform other duties as assigned by the supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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