Secret Med Spa

Full-Time Client Concierge

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Competitive Base Salary plus Commission
PTO
Multiple health insurance plans
Dental Insurance
Vision Insurance
Employer paid short-term disability
Employer paid long-term disability
Employee Discounts
401k
Tuition Reimbursement
Referral Bonus Program

Job Description

It's A Secret Med Spa is an elite medical spa with locations nationwide dedicated to empowering people by enhancing their natural beauty through the use of high-performance injectables, lasers, and advanced aesthetic treatments. The company prides itself on creating an uplifting and positive environment where clients feel confident and unstoppable in their daily lives. The culture at It's A Secret Med Spa is vibrant and welcoming, offering a family-like atmosphere where team members are encouraged to grow professionally and personally. With a commitment to excellence and client satisfaction, the spa continues to expand its reach, providing top-tier services that meet... Show More

Job Requirements

  • Flexible schedule with the ability to work weekends
  • Must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
  • Must work a minimum of 30 hours per week
  • Other duties as assigned

Job Qualifications

  • Previous customer service experience (1 year)
  • Previous experience working in a med spa or medical office preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative
  • Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
  • Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
  • Must maintain a high level of integrity with a strong ethical foundation
  • Must have a working knowledge of Microsoft applications
  • Bilingual preference given

Job Duties

  • Warmly greeting clients in person and over the phone
  • Providing basic knowledge and education about our wide variety of services
  • Manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
  • Maintain a clean and professional environment throughout the facility
  • Assist providers and managers with client scheduling and maintaining the appointment books
  • Comply with all company policies and procedures to ensure streamlined processes within the location
  • Ensure POS system is managed effectively and accurately with all client appointment and employee information added

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.