Secret Med Spa

Full-Time Client Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive Base Salary plus Commission
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employee Discounts
401k plan
Tuition Reimbursement
Referral Bonus Program

Job Description

It's A Secret Med Spa is a prestigious medical spa operating nationwide, dedicated to empowering individuals by enhancing their natural beauty through advanced and effective aesthetic treatments. As an elite player in the med spa industry, It's A Secret Med Spa offers a range of high-performance injectables, laser therapies, and a wide variety of aesthetic services designed to help clients feel confident and unstoppable in their daily lives. With a commitment to excellence and a vibrant, welcoming culture, the company seeks passionate, positive, and polished individuals to join their dynamic team. This expansive med spa chain prides itself not only... Show More

Job Requirements

  • Previous customer service experience of at least one year
  • Flexible schedule with ability to work weekends
  • Must maintain patient confidentiality per HIPAA and company policy
  • Must maintain high level of integrity and strong ethics
  • Able to reach above shoulder height, crawl, kneel, and push or pull up to 50 pounds
  • Must be able to work minimum of 30 hours per week
  • Other duties as assigned

Job Qualifications

  • Previous customer service experience
  • Excellent written and verbal communication skills
  • Ability to multitask and remain attentive
  • Ability to work as part of a team and take initiative
  • Enthusiastic, friendly, and energetic personality
  • Knowledge of Microsoft applications
  • Bilingual preference
  • Experience in a med spa or medical office preferred

Job Duties

  • Warmly greeting clients in person and over the phone
  • Providing basic knowledge and education about services
  • Managing front desk duties such as checking patients in and out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies stocked
  • Maintaining a clean and professional environment
  • Assisting providers and managers with client scheduling and maintaining appointment books
  • Complying with all company policies and procedures
  • Ensuring POS system is managed effectively and accurately

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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