Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $13.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
major medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) Plan
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty
paid bereavement
Parental leave
hotel discounts
Restaurant Discounts
Pet insurance
Incentive programs
Job Description
Che Figata is an Italian dining establishment located within the stylish and contemporary Hotel Arista in Naperville, Illinois. Known for delivering an unforgettable Italian dining experience, Che Figata features an open kitchen, a vibrant food bar, a traditional brick oven, fresh-made pastas, and a living herb wall that adds freshness and authenticity to every dish. The restaurant embodies the philosophy of bringing Italy to the table by celebrating the simplicity and authenticity of classic Italian and Mediterranean cuisine. Every offering is crafted from scratch using the freshest ingredients, embodying a passion for great food and an appreciation for Italian culture,... Show More
Job Requirements
- Must be 21 years or older
- must have high school diploma or equivalent
- must hold Naperville and Illinois BASSET certification
- must hold Illinois Food Handler Certification
- must have 3 to 5 years of upscale dining experience
- must be available to work nights, weekends, and holidays
- must have strong leadership and communication skills
- must be able to multitask in a fast-paced environment
- must have knowledge of Italian cuisine and wine
- must be able to perform physical duties including standing for up to 8 hours and lifting up to 50 pounds
- must have problem-solving abilities
- must be neat and professional in appearance
Job Qualifications
- High school diploma or equivalent education
- previous training in liquor, wine, and food service
- Naperville and Illinois BASSET certification
- Illinois Food Handler Certification
- prior completion of a formal wine training program such as sommelier or WSET
- 3 to 5 years of upscale dining experience in a similar restaurant or hotel environment
- strong understanding of luxury service standards
- previous working experience with Micros Simphony POS
- strong leadership and communication skills with a guest-first mindset
- advanced wine knowledge and passion
- experience working with Italian wines
- ability to multitask in a fast-paced, detail-oriented environment
- experience using POS systems and basic administrative functions such as shift reports and guest notes
- flexibility to work nights, weekends, and holidays
Job Duties
- Completes all opening, closing, and running side work
- attends all pre-shift meetings
- leads pre-shift meetings with the team upon request
- delivers exceptional, intuitive service to guests in alignment with restaurant standards
- provides VIP guests with personalized service and attention to detail of their needs
- guides guests through the menu with confident knowledge of Italian cuisine, chef specialties, seasonal offerings, and wine pairings
- maintains expert-level knowledge of the restaurant’s award-winning wine list, assisting with recommendations and pairing selections
- oversees daily floor operations and acts as point of contact for all front-of-house service matters during the assigned shifts
- supports and mentors servers, ensuring consistent service standards, pacing, and professionalism
- communicates effectively with kitchen and management teams to ensure seamless service flow
- upholds restaurant ambiance and cleanliness, ensuring all settings meet luxury brand expectations
- sets up tables according to Che Figata standards of service
- handles guest concerns or service recovery situations with grace and urgency
- assists with server training, onboarding, and continuing education, especially regarding wine knowledge and upselling techniques
- follows safety and sanitation policies
- abides by all requirements pertaining to the sale of alcoholic beverages
- understands applicable emergency procedure and evacuations
- collects and reports tips at the end of the assigned shift
- ensures checks are presented to guests in a timely manner and payment is obtained, reporting any difficulties to management
- settles-up with management at the end of each shift providing a detailed POS report from the system including cash due as per the report as well as approved vouchers for any comps or house charges
- understands and follows all cash handling rules and regulations
- performs related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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