CityGate Hospitality

Full-Time Che Figata Lead Server

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $13.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Major medical plans
Dental Insurance
Vision Insurance
Basic Life and AD&D insurance
short-term disability insurance
Supplemental Life and AD&D Insurance
critical illness insurance
accident insurance
Disability insurance
401(k) plan and matching program
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty time
paid bereavement leave
Partially paid parental leave
Hotel and restaurant discounts
Pet insurance
Incentive programs

Job Description

CityGate Hospitality LLC operates the renowned Che Figata restaurant, located within the upscale Hotel Arista in Naperville, Illinois. Che Figata offers guests a spirited Italian dining experience with a focus on authenticity and simplicity, reflecting the true flavors of classic Italian and Mediterranean cuisine. Featuring an open kitchen, food bar, brick oven, fresh-made pastas, a living herb wall, and a lively Italian market, Che Figata prides itself on delivering an inviting atmosphere where guests can enjoy freshly prepared dishes crafted from the highest quality ingredients. As part of Hotel Arista, a premier hospitality destination known for combining luxury with exceptional... Show More

Job Requirements

  • Must be 21 or older
  • must be available nights, weekends, and holidays
  • high school diploma or equivalent
  • prior training in liquor, wine, and food service
  • Naperville and Illinois BASSET certification required
  • Illinois Food Handler certification required
  • prior completion of formal wine training such as sommelier or WSET
  • 3-5 years of upscale dining experience
  • experience with Micros Simphony POS
  • strong leadership skills
  • advanced Italian wine knowledge
  • ability to multitask
  • flexible schedule
  • excellent communication skills
  • ability to train and coach others
  • neat and clean appearance
  • ability to work in team environment
  • strong problem-solving and arithmetic skills
  • capability to walk and stand up to 8 hours daily
  • ability to bend, stoop, squat, and stretch
  • ability to lift up to 30 pounds regularly and 50 pounds occasionally

Job Qualifications

  • High school diploma or equivalent education
  • previous training in liquor, wine, and food service
  • Naperville and Illinois BASSET certification
  • Illinois Food Handler Certification
  • prior completion of a formal wine training program such as sommelier or WSET
  • 3-5 years of upscale dining experience in a similar restaurant or hotel environment
  • strong understanding of luxury service standards
  • previous working experience with Micros Simphony POS
  • strong leadership and communication skills with a guest-first mindset
  • advanced wine knowledge and passion, especially Italian wines
  • ability to multitask in a fast-paced, detail-oriented environment
  • experience using POS systems and basic administrative functions including shift reports and guest notes
  • flexibility to work nights, weekends, and holidays
  • excellent verbal and written communication skills
  • ability to train and coach others
  • neat and clean appearance
  • ability to work in a team environment
  • strong problem-solving abilities and ability to compute basic arithmetic

Job Duties

  • Completes all opening, closing, and running side work
  • attends all pre-shift meetings
  • leads pre-shift meetings with the team upon request
  • delivers exceptional, intuitive service to guests in alignment with restaurant standards
  • provides VIP guests with personalized service and attention to detail
  • guides guests through the menu with confident knowledge of Italian cuisine, chef specialties, seasonal offerings, and wine pairings
  • maintains expert-level knowledge of the restaurant’s award-winning wine list, assisting with recommendations and pairing selections
  • oversees daily floor operations and acts as point of contact for all front-of-house service matters during assigned shifts
  • supports and mentors servers, ensuring consistent service standards, pacing, and professionalism
  • communicates effectively with kitchen and management teams to ensure seamless service flow
  • upholds restaurant ambiance and cleanliness, ensuring all settings meet luxury brand expectations
  • sets up tables according to Che Figata standards of service
  • handles guest concerns or service recovery situations with grace and urgency
  • assists with server training, onboarding, and continuing education
  • follows safety and sanitation policies
  • abides by all requirements pertaining to the sale of alcoholic beverages
  • understands emergency procedures and evacuations
  • collects and reports tips at shift end
  • ensures timely presentation of guest checks and payment collection
  • settles-up with management at shift end providing POS reports, cash due, and voucher reconciliations
  • understands and follows cash handling rules and regulations
  • performs related duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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