Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $13.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Major medical plans
Dental Insurance
Vision Insurance
basic life insurance
short-term disability
supplemental life insurance
401(k) Plan
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty time
paid bereavement
Partially-paid parental leave
hotel discounts
Restaurant Discounts
Pet insurance
Incentive programs
Job Description
CityGate Hospitality LLC is a hospitality group dedicated to delivering exceptional dining experiences through its portfolio of premier restaurant and hotel brands. Among its distinguished venues is Hotel Arista, an upscale hotel that combines luxury accommodation with an emphasis on outstanding food and beverage services. Che Figata, one of the prominent dining outlets within Hotel Arista, offers guests an authentic Italian culinary experience that captures the essence of Italy through its fresh ingredients, open kitchen concept, and vibrant atmosphere. Known for its brick oven, food bar, fresh-made pastas, and living herb wall, Che Figata is distinguished by its commitment to... Show More
Job Requirements
- Must be 21 or older
- must be available all nights, holidays, and weekends
- must be able to walk and stand up to 8 hours a day with or without accommodation
- must be able to bend, stoop, squat, and stretch
- must be able to lift up to 30 lbs regularly and up to 50 lbs occasionally
Job Qualifications
- High school diploma or equivalent education
- previous training in liquor, wine, and food service
- Naperville and Illinois BASSET certification
- Illinois Food Handler Certification
- prior completion of a formal wine training program such as sommelier or WSET
- 3-5 years of upscale dining experience in a similar restaurant or hotel environment
- strong understanding of luxury service standards
- previous working experience with Micros Simphony POS
- strong leadership and communication skills with a guest-first mindset
- advanced wine knowledge and passion with experience working with Italian wines
- ability to multitask in a fast-paced, detail-oriented environment
- experience using POS systems and basic administrative functions
- flexibility to work nights, weekends, and holidays
- excellent verbal and written communication skills
- ability to train and coach others
- neat and clean appearance
- ability to work in a team environment
- problem-solving abilities
- basic arithmetic skills
- flexible schedule
Job Duties
- Completes all opening, closing, and running side work
- attends all pre-shift meetings and leads pre-shift meetings with the team upon request
- delivers exceptional, intuitive service to guests in alignment with restaurant standards
- provides VIP guests with personalized service and attention to detail of their needs
- guides guests through the menu with confident knowledge of Italian cuisine, chef specialties, seasonal offerings, and wine pairings
- maintains expert-level knowledge of the restaurant’s award-winning wine list, assisting with recommendations and pairing selections
- oversees daily floor operations and acts as point of contact for all front-of-house service matters during assigned shifts
- supports and mentors servers, ensuring consistent service standards, pacing, and professionalism
- communicates effectively with kitchen and management teams to ensure seamless service flow
- upholds restaurant ambiance and cleanliness, ensuring all settings meet luxury brand expectations
- handles guest concerns or service recovery situations with grace and urgency
- assists with server training, onboarding, and continuing education, especially regarding wine knowledge and upselling techniques
- follows safety and sanitation policies
- abides by all requirements pertaining to the sale of alcoholic beverages
- understands applicable emergency procedures and evacuations
- collects and reports tips at the end of the assigned shift
- ensures checks are presented to guests in a timely manner and payment is obtained, reporting any difficulties to management
- settles-up with management at the end of each shift providing a detailed POS report from the system including cash due and approved vouchers for any comps or house charges
- understands and follows all cash handling rules and regulations
- performs related duties as assigned
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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