CityGate Hospitality

Full-Time Che Figata Lead Server

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $13.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Major medical plans
Dental Insurance
Vision Insurance
basic life insurance
AD&D insurance
short-term disability
Supplemental Insurance
401(k) Plan
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty
paid bereavement
Parental leave
Hotel/restaurant discounts
Pet insurance
Incentive programs

Job Description

Che Figata is an esteemed Italian dining establishment nestled within the luxurious Hotel Arista, located in Naperville, Illinois. Known for its authentic Italian cuisine and vibrant Italian market, Che Figata brings a genuine taste of Italy to its guests. The restaurant boasts an inviting open kitchen, a food bar, a traditional brick oven, fresh-made pastas, and a unique living herb wall, creating a dynamic and immersive culinary experience. The focus on authenticity and high-quality ingredients underscores every dish, crafted with passion and precision to celebrate the simplicity and richness of classic Italian and Mediterranean flavors. Che Figata’s commitment to excellence... Show More

Job Requirements

  • Must be 21 or older
  • must be available all nights, holidays, and weekends
  • high school diploma or equivalent education
  • previous training in liquor, wine, and food service
  • Naperville and Illinois BASSET certification
  • Illinois Food Handler Certification
  • prior completion of formal wine training program (sommelier or WSET)
  • 3-5 years of upscale dining experience in similar restaurant or hotel environment
  • strong understanding of luxury service standards
  • previous experience with Micros Simphony POS
  • strong leadership and communication skills
  • advanced wine knowledge and passion, particularly with Italian wines
  • ability to multitask in fast-paced, detail-oriented environment
  • experience using POS systems and basic administrative functions
  • flexibility to work nights, weekends, and holidays
  • excellent verbal and written skills
  • ability to train and coach others
  • neat and clean appearance
  • ability to work in a team environment
  • problem-solving abilities
  • basic arithmetic skills
  • must be able to walk and stand for up to 8 hours a day
  • must be able to bend, stoop, squat, and stretch
  • must be able to lift up to 30 pounds regularly and up to 50 pounds occasionally
  • must have a flexible schedule and be available to work nights, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent education
  • previous training in liquor, wine, and food service
  • Naperville and Illinois BASSET certification
  • Illinois Food Handler Certification
  • prior completion of formal wine training program (sommelier or WSET)
  • 3-5 years of upscale dining experience in similar restaurant or hotel environment
  • strong understanding of luxury service standards
  • previous experience with Micros Simphony POS
  • strong leadership and communication skills
  • advanced wine knowledge and passion, particularly with Italian wines
  • ability to multitask in fast-paced, detail-oriented environment
  • experience using POS systems and basic administrative functions
  • flexibility to work nights, weekends, and holidays
  • excellent verbal and written skills
  • ability to train and coach others
  • neat and clean appearance
  • ability to work in a team environment
  • problem-solving abilities
  • basic arithmetic skills

Job Duties

  • Completes all opening, closing, and running side work
  • attends all pre-shift meetings
  • leads pre-shift meetings with the team upon request
  • delivers exceptional, intuitive service to guests in alignment with restaurant standards
  • provides VIP guests with personalized service and attention to detail of their needs
  • guides guests through the menu with confident knowledge of Italian cuisine, chef specialties, seasonal offerings, and wine pairings
  • maintains expert-level knowledge of the restaurant's award-winning wine list
  • oversees daily floor operations and acts as point of contact for front-of-house service matters during assigned shifts
  • supports and mentors servers ensuring consistent service standards, pacing, and professionalism
  • communicates effectively with kitchen and management teams to ensure seamless service flow
  • upholds restaurant ambiance and cleanliness
  • sets up tables according to Che Figata standards
  • handles guest concerns or service recovery with grace and urgency
  • assists with server training, onboarding, and continuing education especially regarding wine knowledge and upselling
  • follows safety and sanitation policies
  • abides by all alcohol sale requirements
  • understands emergency procedures and evacuations
  • collects and reports tips
  • ensures timely check presentation and payment collection
  • settles with management at end of shift including POS report and cash handling
  • performs related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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