Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $13.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Major medical plans
Dental Insurance
Vision Insurance
basic life insurance
short-term disability
supplemental life insurance
401(k) Plan
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty
paid bereavement
Parental leave
hotel discounts
Restaurant Discounts
Pet insurance
Incentive programs
Job Description
CityGate Hospitality LLC operates Hotel Arista, home to Che Figata, a distinguished Italian dining establishment located in Naperville, Illinois. Hotel Arista itself is a well-regarded hotel offering upscale accommodations and services, attracting tourists and business travelers alike. Che Figata complements this with an authentic Italian cuisine experience, distinguished by its open kitchen concept, fresh homemade pastas, brick oven cooking, and vibrant Italian market ambiance. The restaurant prides itself on delivering classic Italian and Mediterranean dishes with authentic flavors and meticulous preparation, paired with an extensive award-winning wine list emphasizing Italian varietals. CityGate Hospitality LLC fosters a culture of excellence and... Show More
Job Requirements
- Must have a high school diploma or equivalent
- previous training in liquor, wine, and food service required
- must have Naperville and Illinois BASSET certification
- Illinois Food Handler Certification required
- prior completion of a formal wine training program recommended
- minimum 3 years of upscale dining experience in similar environment
- must possess strong leadership and communication skills
- experience with Micros Simphony POS required
- ability to multitask in fast-paced environment
- flexible to work nights, weekends, and holidays
- must be at least 21 years of age
- must be able to walk and stand for up to 8 hours daily
- ability to bend, stoop, squat, and stretch
- able to lift up to 30 lbs regularly and up to 50 lbs occasionally
- must have excellent verbal and written skills
- ability to train and coach others
- neat and clean appearance
- must have problem solving skills
- must be available nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent education
- previous training in liquor, wine, and food service
- Naperville and Illinois BASSET certification
- Illinois Food Handler Certification
- prior completion of a formal wine training program such as sommelier or WSET
- 3-5 years of upscale dining experience in a similar restaurant or hotel environment
- strong understanding of luxury service standards
- previous working experience with Micros Simphony POS
- strong leadership and communication skills with a guest-first mindset
- advanced wine knowledge and passion, experience working with Italian wines
- ability to multitask in a fast-paced, detail-oriented environment
- experience using POS systems and basic administrative functions such as shift reports and guest notes
- flexibility to work nights, weekends, and holidays
- excellent verbal and written communication skills
- ability to train and coach others
- neat and clean appearance
- ability to work well in a team environment
- problem solving abilities and ability to compute basic arithmetic
- flexible schedule for night, weekend, and holiday work
Job Duties
- Completes all opening, closing, and running side work
- attends all pre-shift meetings
- leads pre-shift meetings with the team upon request
- delivers exceptional, intuitive service to guests in alignment with restaurant standards
- provides VIP guests with personalized service and attention to detail of their needs
- guides guests through the menu with confident knowledge of Italian cuisine, chef specialties, seasonal offerings, and wine pairings
- maintains expert-level knowledge of the restaurant's award-winning wine list, assisting with recommendations and pairing selections
- oversees daily floor operations and acts as point of contact for all front-of-house service matters during assigned shifts
- supports and mentors servers, ensuring consistent service standards, pacing, and professionalism
- communicates effectively with kitchen and management teams to ensure seamless service flow
- upholds restaurant ambiance and cleanliness, ensuring all settings meet luxury brand expectations
- sets up tables according to Che Figata standards of service
- handles guest concerns or service recovery situations with grace and urgency
- assists with server training, onboarding, and continuing education, especially regarding wine knowledge and upselling techniques
- follows safety and sanitation policies
- abides by all requirements pertaining to the sale of alcoholic beverages
- understands applicable emergency procedures and evacuations
- collects and reports tips at the end of assigned shifts
- ensures checks are presented to guests timely and payment obtained, reporting difficulties to management
- settles-up with management at the end of each shift providing detailed POS reports including cash due and approved vouchers for comps or house charges
- understands and follows all cash handling rules and regulations
- performs related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: