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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
career advancement
Job Description
Lowe's Companies, Inc. is a leading FORTUNE 100 home improvement company headquartered in Mooresville, North Carolina. With over 1,700 home improvement stores, 530 branches, and 130 distribution centers spread across North America, Lowe's facilitates approximately 16 million customer transactions weekly. The company recorded fiscal year 2025 sales exceeding $86 billion and employs around 300,000 associates. Lowe's is dedicated to serving communities through initiatives aimed at creating safe and affordable housing, improving community spaces, supporting the development of skilled trade professionals, and offering disaster relief. At its core, Lowe's champions customer satisfaction and operational excellence, fostering an inclusive and supportive workplace... Show More
Job Requirements
- Class A CDL license or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales related licensure or registration as required by law
- Ability to read, write, and perform basic arithmetic
- Must be at least 21 years of age
- Ability to comply with DOT and CDL regulations
Job Qualifications
- Class A CDL license or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales related licensure or registration as required by law
- Ability to read, write, and perform basic arithmetic
- Must be at least 21 years of age
- Ability to comply with DOT and CDL regulations
- Preferred 1 year experience driving a semi-truck or certification from a driving school
- Preferred 6 months experience performing in-home delivery or retail customer service
- Preferred 3 months experience operating a forklift or Moffett onloading/offloading a vehicle
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- Inspects condition of products before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures that the loads are safe, secure, and within Department of Transportation regulations
- Updates delivery and route status on system for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- Completes Department of Transportation reporting to maintain DOT certification and CDL compliance
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to job duties such as top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on specific role and department
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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