Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $29.80 - $41.69
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's Companies, Inc. is a leading home improvement retailer in the United States, known for providing quality products and services to both professional contractors and do-it-yourself customers. The company operates numerous stores nationwide and is committed to delivering exceptional customer service and a great shopping experience. Lowe's focuses on innovation, sustainability, and community involvement, positioning itself as a trusted destination for home improvement needs. This role is part of Loewe's extensive retail and delivery operation which underpins their promise to customers and contributes to overall customer satisfaction and operational excellence.
This position is primarily responsible for efficient and safe delive... Show More
This position is primarily responsible for efficient and safe delive... Show More
Job Requirements
- Class A CDL license or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
Job Qualifications
- Class A CDL License in locations with multi-unit CMV (tractor trailer & flatbed)
- Class B CDL License in locations with single-unit CMV (tandem flatbed), a class A or B license with air brake endorsement is required
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic (addition, subtraction)
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
- 1 year experience driving a semi-truck/trailer or certification from a driving school preferred
- 6 months experience performing in-home delivery or retail customer service preferred
- 3 months experience operating a forklift or Moffett onloading/offloading a vehicle preferred
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
- Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
- Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
- Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- Performs other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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