Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $25.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid training
Life insurance
Job Description
Lowe's is a prominent home improvement retailer known for its extensive selection of building materials, appliances, tools, and lawn and garden products. With stores nationwide, Lowe's is committed to providing quality products and exceptional customer service, helping customers improve their homes and living spaces. Renowned for its customer-focused approach, the company emphasizes safety, expertise, and reliability in all aspects of its operations. Lowe's is also committed to fostering an inclusive and diverse work environment, promoting equal opportunity and providing various benefits to support its workforce.
This position focuses on delivering superior customer service while managing the delivery and stocking o... Show More
This position focuses on delivering superior customer service while managing the delivery and stocking o... Show More
Job Requirements
- Must hold a valid Class A CDL license in locations with multi-unit commercial motor vehicles or Class A or B CDL license with air brake endorsement in locations with single-unit commercial motor vehicles
- Possess a valid medical certificate or ability to obtain one upon employment
- Ability to pass Motor Vehicle Record screen in accordance with company requirements
- Ability to obtain sales related licensure or registration if required by law
- Ability to read, write, and perform basic arithmetic
- Must be at least 21 years of age
- Ability to comply with Department of Transportation and Commercial Driver's License regulations
Job Qualifications
- High school diploma or equivalent
- Valid Class A or Class B CDL license with air brake endorsement
- Valid medical certificate
- Ability to read, write, and perform basic arithmetic
- Ability to comply with Department of Transportation regulations
- Excellent customer service skills
- Ability to operate store and delivery equipment
- Strong communication and interpersonal skills
- Prior experience driving commercial vehicles preferred
- Experience in retail customer service or in-home delivery preferred
- Forklift or Moffett operation experience preferred
Job Duties
- Provide SMART customer service at all times
- Seek out customers to understand their needs and assist in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listen to and respond knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrate sincere appreciation to customers
- Communicate information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contact customers regarding delivery or coordinate with the truck driver to call the customer
- Plan delivery activities, print loading tickets, and deliver merchandise according to schedule to ensure on-time delivery of orders
- Pull merchandise, build and band delivery loads, and load trucks within payload according to delivery order
- Inspect condition of products before loading for delivery or assisting customer with loading
- Match items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensure that loads are safe, secure, and within Department of Transportation regulations
- Update delivery and route status on system for tracking purposes
- Unload, install, and test appliances upon delivery
- Verify daily vehicle inspections and report and ensure cleanliness, maintenance, and repairs for delivery vehicles and equipment
- Complete Department of Transportation reporting to maintain DOT certification and CDL compliance
- Detect common signs of shoplifting, theft, and other security risks and promptly communicate them to management or Asset Protection
- Ensure compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintain a safe and secure work environment including daily safety reviews, hazard noting, keeping aisles clear, and securing doors and gates
- Adhere to all safety requirements relevant to job duties including use of safety devices
- Operate store equipment as needed including Zebra phone, telephone, paging system, copiers, fax machines, CCTV, key cutter, panel saw, paint mixer, flooring cutters, compacter baler
- Perform other duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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