Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $28.80 - $29.95
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
401(k) retirement plan
Employee assistance program
education support programs
Business Travel Accident insurance
maternity and parental leave
Adoption assistance
employee discount
Job Description
Lowe's Companies, Inc. is a prominent retail company specializing in home improvement supplies and services. Established as one of the largest retailers in the sector, Lowe's has built a strong reputation for offering a broad range of products for home renovations, maintenance, and décor, including appliances, tools, and building materials. The company operates numerous stores across the United States, providing customers with a convenient shopping experience that combines physical locations and online services. Lowe's commitment to delivering exceptional customer service, product availability, and value has made it a trusted destination for both DIY enthusiasts and professional contractors.
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Job Requirements
- Class A CDL license or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass motor vehicle record screening
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic
- Must be 21 years of age or older
- Ability to comply with DOT and CDL regulations
Job Qualifications
- One year experience driving a semi-truck or trailer or certification from a driving school
- Six months experience performing in-home delivery or retail customer service
- Three months experience operating a forklift or Moffett onloading or offloading a vehicle
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- Inspects condition of products before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures that the loads are safe, secure, and within Department of Transportation regulations
- Updates delivery and route status on system for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- Completes Department of Transportation reporting to maintain DOT certification and CDL compliance
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to regular job duties
- Operates store equipment as needed depending on specific role and department
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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