Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $33.00 - $37.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan
Employee assistance program
Education support
maternity leave
Parental leave
Adoption assistance
Lowe's associate discount
Job Description
Lowe's Companies, Inc. is one of the largest home improvement retailers in the United States, known for providing a wide range of products and services that help customers improve and maintain their homes. The company operates hundreds of stores nationwide, offering a comprehensive assortment of building materials, appliances, tools, and garden supplies. Lowe's dedication to customer service, quality, and value has made it a trusted source for homeowners, professional contractors, and DIY enthusiasts alike.
Working at Lowe's means joining a company committed to fostering an inclusive and supportive work environment. The company invests in employee development and offers various bene... Show More
Working at Lowe's means joining a company committed to fostering an inclusive and supportive work environment. The company invests in employee development and offers various bene... Show More
Job Requirements
- Must be 21 years of age
- valid class A CDL license for multi-unit CMV or valid class A or B CDL license with air brake endorsement for single-unit CMV
- valid medical certificate or ability to obtain one upon employment
- ability to pass motor vehicle records screen
- ability to obtain sales related licensure or registration if required by law
- compliance with DOT and CDL regulations
- ability to perform basic arithmetic
- ability to read and write
Job Qualifications
- High school diploma or equivalent
- valid class A or class B CDL license with air brake endorsement
- valid medical certificate or ability to obtain one upon employment
- ability to pass motor vehicle records screen in accordance with company requirements
- ability to obtain sales related licensure or registration as may be required by law
- ability to read write and perform basic arithmetic
- excellent customer service and communication skills
- experience with delivery or retail customer service preferred
- forklift operation or Moffett experience preferred
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies procedures and programs
- seeks out customers to understand his/her needs and assists in locating demonstrating selecting carrying and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- demonstrates sincere appreciation to customers
- communicates information to customers regarding all stock special order merchandise feature benefits application and warranty information related to Lowe's programs
- contacts customers regarding delivery or coordinates with the truck driver to call the customer
- plans delivery activities prints loading tickets and delivers merchandise according to schedule to ensure on-time delivery of orders
- pulls merchandise builds and bands delivery loads and loads trucks within payload according to delivery order
- inspects condition of products before loading for delivery or assisting customer with loading
- matches items on invoice with quantities loaded by verifying descriptions items and model numbers
- ensures that the loads are safe secure and within department of transportation regulations
- updates delivery and route status on system for tracking purposes
- unloads installs and tests appliances upon delivery
- verifies daily vehicle inspections and reports and ensures cleanliness maintenance and repairs for delivery vehicles and other equipment
- completes department of transportation reporting to maintain DOT certification and CDL compliance
- detects common signs of shoplifting theft and other security risks and promptly communicates them to management and/or asset protection
- ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- maintains a safe and secure work environment including conducting daily safety reviews noting hazards keeping aisles clear and securing doors and gates
- adheres to all safety requirements relevant to one’s regular job duties
- operates store equipment as needed depending on one specific role and department
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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