Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Family leave
Life insurance
Job Description
Lowe's is a prominent home improvement retailer known for its extensive selection of products and exceptional customer service. Operating as a leading company in the retail industry, Lowe's focuses on providing customers with the tools, materials, and expertise needed for home improvement projects, renovations, and repairs. With numerous stores across the United States and a strong commitment to quality service, Lowe's maintains a reputation for customer satisfaction and community engagement. The company fosters a dynamic work environment where employees are encouraged to develop their skills and advance their careers within the retail and logistics sectors.
The role available... Show More
The role available... Show More
Job Requirements
- Class A CDL license or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales-related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
- Ability to perform physical delivery tasks including loading and unloading merchandise
- Ability to work flexible hours including potential overtime
- Excellent customer service orientation
- Ability to operate and maintain delivery vehicles and equipment
- Strong communication skills
- Ability to follow safety procedures and company policies
Job Qualifications
- Class A or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one
- Ability to pass Motor Vehicle Record (MVR) screening according to company requirements
- Ability to obtain sales-related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic (addition, subtraction)
- Must be 21 years of age or older
- Good customer service and communication skills
- Experience driving a semi-truck/trailer or certification from a driving school preferred
- Experience performing in-home delivery or retail customer service preferred
- Experience operating a forklift or Moffett for loading/unloading preferred
- Knowledge of Department of Transportation regulations and safety standards
- Ability to operate store equipment as required.
Job Duties
- Provides SMART customer service at all times through daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- Inspects condition of products before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures loads are safe, secure, and within Department of Transportation regulations
- Updates delivery and route status on system for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and equipment
- Completes Department of Transportation reporting to maintain certification and CDL compliance
- Detects common signs of shoplifting, theft, and security risks and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to regular job duties
- Operates store equipment as needed depending on role and department
- Accountable for other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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