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Ruby Falls

Full-Time Castle Cafe Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $13.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Tips earned will vary by shift worked
Health Insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
401(k) Plan
Paid Time Off
EAP
Birthday pay
Life insurance with AD and D
Scholarship Opportunities
Free admission to local attractions
flexible scheduling
team member events
Free wellness screenings

Job Description

Castle Cafe is part of Ruby Falls, a renowned tourist destination known for its stunning waterfall attraction located inside Lookout Mountain in Chattanooga, Tennessee. The cafe operates within this vibrant environment, providing guests with quality dining experiences that complement their visits to this natural landmark. Ruby Falls itself is more than just a tourist spot; it is a symbol of adventure, wonder, and hospitality that welcomes visitors from around the world. As such, the Castle Cafe team plays a critical role in delivering an exceptional level of service and maintaining the facility’s operations seamlessly during the tourist seasons. The cafe... Show More

Job Requirements

  • Ability to stand walk climb stoop and balance
  • Ability to lift grab press and push to perform essential duties
  • Lift and carry up to 60 pounds
  • Ability to safely maneuver beverage kegs frequently weighing up to 60 pounds
  • Must have an Alcoholic Beverage Commission (ABC) serving permit within 61 days of hire
  • ServSafe certification
  • Must have basic computer skills knowledge of point of sale systems
  • Must be available to work a flexible schedule including evenings weekends holidays and peak seasons

Job Qualifications

  • Must have an Alcoholic Beverage Commission (ABC) serving permit within 61 days of hire
  • ServSafe Certification
  • Must have basic computer skills knowledge of Point of Sale systems
  • Ability to input and access data in computer to perform assigned duties with attention to detail and accuracy
  • Ability to understand guest inquires and provide accurate responses
  • Ability to count give correct change keep cash bags and drawers organized
  • Ability to multi-task in a fast pace environment
  • The ability to work with and successfully lead a team
  • Must be able to effectively work with team members to solve problems as they arise

Job Duties

  • Must be available to work in and perform all roles as needed including Castle Cafe and seasonal carts
  • Must maintain professionalism and courtesy while interacting with guests and team members
  • Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values
  • Must be available to train new team members with the point of sale system opening and closing procedures food safety and sanitation procedures
  • Perform ID checks on customers prior to beer sales
  • Demonstrates effective leadership through training and communicating with all team members
  • Demonstrates fairness consistency and confidentiality with all team members and works well with limited supervision

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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