
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Discounted transit pass
401K with company match
Complimentary employee meals
Job Description
Four Seasons Hotels and Resorts is a global leader in luxury hospitality, renowned for its exceptional service standards and commitment to creating memorable experiences for its guests. With properties in key cities and prestigious destinations worldwide, Four Seasons exemplifies first-class service, exquisite accommodations, and luxurious amenities. The company prides itself on its culture of respect, inclusivity, and growth, fostering a work environment where employees are motivated to reach their full potential. At Four Seasons, team members are valued as the cornerstone of the company’s success, contributing with genuine heart and professionalism to every guest interaction.
The Four Seasons Hotel Den... Show More
The Four Seasons Hotel Den... Show More
Job Requirements
- High school diploma
- Previous Bell/Valet experience in a hotel environment preferred
- Reading, writing and oral proficiency in English
- Working knowledge of Microsoft Windows, Word, Excel
- First Responder Certification a plus
- Legal work authorization in the United States
Job Qualifications
- High school diploma
- Previous Bell/Valet experience in a hotel environment preferred
- Reading, writing, and oral proficiency in English
- Working knowledge of Microsoft Windows, Word, and Excel
- First Responder Certification a plus
- Legal work authorization in the United States
Job Duties
- Greet guests who arrive by private car and assist guests descending from cars
- Issue appropriate valet parking ticket and explain parking procedure and price when Door Staff is unavailable
- Greet guests and escort them to their rooms
- Deliver luggage to room upon check-in and pick up luggage from room upon departure, moving the luggage to storage or the Front Drive
- Maintain proper records of deliveries and pick-ups
- Assess any damage to vehicle when Doorman is not available and note damage on claim ticket
- Deposit key and ticket with Valet Cashier
- Drive car to hotel or local garage adhering to traffic regulations and speed limits
- Provide guests with directions, recommendations, and information about the city and its attractions
- Retrieve car for guests in a swift and safe manner
- Handle all guest interactions with the highest level of hospitality and professionalism
- Resolve customer complaints and assist customers in inquiries related to hotel services, hours of operations, key personnel, in-house events, and directions
- Greet all guests passing through lobby and offer assistance
- Work harmoniously and professionally with co-workers and supervisors
- Perform shoeshine service, picking up shoes from guest room, cleaning, polishing, and returning them to the guest
- Perform errands for guests and the hotel that may require local travel off the hotel property
- Provide house car services for guest use to and from hotel within a three mile radius
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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