Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.05
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan
Employee assistance program
Tuition Assistance
employee discount
Job Description
Lowe's is a leading home improvement retailer that offers a wide range of products and services designed to help customers enhance their homes and lifestyles. Known for its customer-centric approach, Lowe's focuses on providing quality merchandise along with exceptional service to create a positive shopping experience for homeowners, contractors, and DIY enthusiasts alike. With numerous locations across the United States, the company is committed to innovation and growth while maintaining a supportive and inclusive work environment where associates can thrive.
This role involves working as a Customer Service and Inventory Associate at Lowe's, where the primary focus is on del... Show More
This role involves working as a Customer Service and Inventory Associate at Lowe's, where the primary focus is on del... Show More
Job Requirements
- High school diploma or equivalent
- ability to obtain sales related licensure or registration as may be required by law
- basic knowledge of retail or inventory procedures preferred
- good communication and customer service skills
- ability to operate store equipment safely
- physical ability to assist with unloading trucks and moving equipment
- ability to follow safety and security policies and procedures
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- Ability to obtain sales related licensure or registration as may be required by law
- one year of experience processing and filing merchandise receiving paperwork preferred
- one year of experience with store inventory receiving and administration preferred
- six months of experience in warehouse data entry or bookkeeping preferred
- six months of experience communicating with vendors or customers regarding returns, payments, or contracts preferred
- six months of retail experience accepting or processing returns preferred
Job Duties
- Provides SMART customer service by following Lowe's policies and procedures
- assists customers by understanding their needs and demonstrating products
- responds promptly to customer and employee inquiries
- communicates product features, benefits, and warranty information
- processes returns and exchanges ensuring customer satisfaction
- manages Return to Manufacturer and Centralized Return to Vendor programs including paperwork and vendor communication
- coordinates with receiving and production teams to maintain stock accessibility
- participates in maintaining store cleanliness, safety, and security
- operates store equipment as needed according to assigned roles
- monitors and logs hazardous materials according to safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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