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Lowes

Full Time - Asset Protection Agent - Day

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.45
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Flexible spending account
Health savings account
401(k) retirement plan
Employee assistance program
Tuition Assistance
maternity leave
Parental leave
Adoption assistance
employee discount

Job Description

Lowe's is one of the largest retail companies in the United States, known for providing a wide range of home improvement products and services. The company emphasizes a safe shopping environment for customers while supporting employees’ personal and professional growth through various benefits and learning opportunities. With its strong commitment to diversity and equal opportunity employment, Lowe's fosters an inclusive workplace for all associates. Offering competitive pay and a comprehensive benefits package, Lowe's continues to be a leader in the retail industry by providing quality service and maintaining high standards for asset protection and loss prevention.

The role of Ass... Show More

Job Requirements

  • High school diploma
  • 1-2 years relevant work experience such as security, retail investigations, loss prevention
  • Ability to stand, sit, and perform job duties for extended periods
  • Ability to lift at least 25 pounds without assistance
  • Generally scheduled for 40 hours per week
  • Additional hours may be required based on business needs
  • Requires morning, afternoon, and evening availability on any day of the week
  • If required by state or local law, must be licensed or pass licensing exam within 60 days
  • National certified training program such as Wicklander-Zuwalski or Reed training
  • Professional accreditation such as APQ, APC, or equivalent experience

Job Qualifications

  • High school diploma
  • 1-2 years relevant work experience such as security, retail investigations, loss prevention
  • National certified training program like Wicklander-Zuwalski or Reed training
  • Professional accreditation such as APQ or APC or equivalent experience
  • Associate degree in psychology, criminal justice, or related field or equivalent experience preferred
  • Experience conducting retail investigations preferred
  • Experience using physical security systems such as CCTV and EAS preferred
  • Experience investigating organized crime and asset protection cases preferred

Job Duties

  • Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
  • Partner with store and AP leadership to identify theft trends, develop action plans, and promote awareness initiatives
  • Deliver SMART customer service and ensure associates have the resources to do the same
  • Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas
  • Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
  • Conduct external theft apprehensions and interviews in accordance with laws and company policy
  • Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink - a hiring platform for restaurants and hotels.

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