Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $19.80
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan
Employee assistance program
Tuition Assistance
Parental leave
Adoption assistance
employee discount
annual bonuses
Employee stock purchase plan
Job Description
Lowe's is one of the largest retail companies in the United States, specializing in home improvement and hardware products. Known for its commitment to customer service and community engagement, Lowe's has built a reputation for providing quality products and exceptional shopping experiences. The company employs a diverse workforce and offers numerous career advancement opportunities through targeted training and development programs. With stores located nationwide, Lowe's serves millions of customers looking to improve, repair, and maintain their homes and businesses. The company's culture emphasizes safety, respect, and inclusivity, ensuring every associate feels valued and supported throughout their career journey.
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Job Requirements
- High school diploma
- 1-2 years relevant work experience in security, retail investigations, or loss prevention
- Ability to stand, sit, and perform job duties for extended periods
- Ability to lift at least 25 pounds without assistance
- Generally scheduled for 40 hours per week
- Requires morning, afternoon, and evening availability on any day of the week
- If required, must be licensed or pass licensing exam within 60 days
- Completion of national certified training program
- Professional accreditation or equivalent experience
Job Qualifications
- High School Diploma
- 1-2 years relevant work experience in security, retail investigations, or loss prevention
- National certified training program completion such as Wicklander-Zuwalski or Reed training
- Professional accreditation or equivalent experience (e.g., APQ, APC)
- Associate degree in Psychology, Criminal Justice, or related field preferred
- Experience conducting retail investigations preferred
- Experience using physical security systems such as CCTV and EAS preferred
- Experience investigating organized crime and asset protection cases preferred
Job Duties
- Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
- Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives
- Deliver SMART customer service and ensure associates have the resources to do the same
- Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas
- Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
- Conduct external theft apprehensions and interviews in accordance with laws and company policy
- Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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