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Full-Time and Part-Time Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.25 - $18.50
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Professional Development

Job Description

Wildewood Downs is a distinguished luxury senior living community renowned for its commitment to providing an exceptional living experience for seniors. Recognized as a Great Place to Work, Wildewood Downs embodies a culture that values its dedicated team members and upholds its guiding philosophy, "People First, Always." This philosophy is central to every interaction and decision within the community, emphasizing respect, compassion, and meaningful connections. At Wildewood Downs, the focus is not just on providing senior care but on fostering a vibrant, supportive environment that promotes personal and professional growth for its employees. Their collaborative culture encourages teamwork and values... Show More

Job Requirements

  • High school graduation or GED required
  • Certification or completed course work in office management desired
  • Telephone operating and answering experience required
  • 1-2 years' experience in a similar concierge/administrative assistant position desired
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed company's attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions
  • Ability to work with minimal supervision

Job Qualifications

  • High school graduation or GED
  • Certification or completed course work in office management desired
  • Telephone operating and answering experience
  • 1-2 years' experience in a similar concierge/administrative assistant position desired
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed company attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions
  • Ability to work with minimal supervision

Job Duties

  • Greets, engages and assists residents, family members, guests and visitors in a vibrant, courteous and professional manner
  • Answers internal and external telephone calls, pages and walkie talkie
  • Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration
  • Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live
  • Maintains building security, monitors security systems, including the emergency call system, and responds accordingly
  • Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers)
  • Manages mail and newspaper delivery
  • Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
  • Participates in and attends all required in-service training sessions
  • Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents and employees as confidential
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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