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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.00 - $16.00
Work Schedule
Flexible
Benefits
flexible schedules
Great pay
Free Meals
Medical insurance
Vision Insurance
Dental Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection insurance
health care flexible spending account
Dependent Care Flexible Spending Account
401K with company match
Vacation leave
sick leave
Bereavement leave
associate discounts
Referral Bonus
Paid training
Career Development
Opportunities for management positions
Job Description
Panda Restaurant Group, Inc. is a renowned family-owned company that has been delivering exceptional Asian dining experiences since its founding in Glendale, California, in 1983. It has grown exponentially to become the largest family-owned American Chinese restaurant concept in the United States, with nearly 2,800 locations worldwide. The company includes several notable brands, notably Panda Express, a popular fast casual Asian cuisine restaurant, Panda Inn fine dining restaurants, and Hibachi San, their Japanese grill concept. Panda Restaurant Group prides itself on building an organization where people are inspired to better their lives, staying true to its mission of delivering superior... Show More
Job Requirements
- High school graduate
- restaurant experience a plus
- must be 18 year of age to carry alcoholic beverages
- have a clean, neat appearance and good personal hygiene at all times
- have a courteous, enthusiastic style of communication
- ability to communicate with guests fluently
Job Qualifications
- High school graduate
- restaurant experience a plus
- ability to communicate with guests fluently
- courteous, enthusiastic style of communication
- good personal hygiene
- ability to work in a fast-paced environment
- effective verbal communication skills
- ability to adapt to changing priorities
- ability to manage conflicts/difficult situations
Job Duties
- Ensure that all guests are greeted in a timely, friendly, and professional manner
- explain to guests about our offerings, the holiday menu/specials
- recommend seasonal menu, suggestive sell additional items drinks, soup, appetizers, dessert
- be the server of choice frequent request by guests to be the server
- remember regular guests’ names and orders
- work with the kitchen staff to meet any special requirements for ingredients and preparation of food
- ensure timely delivery of the guest's order when ready in the kitchen and prepare it as necessary with garnishes, sauce
- keep guests informed of the status of their food and drink orders if not available immediately
- execute the proper placement of dishes on the table
- execute the proper wine opening and serving procedures
- execute the proper service standards removal of plates, replacing dirty plates
- engage the guests in small talk while serving them to enhance their dining experience
- know the proper time to offer services
- do not interrupt guests while they are having conversation
- anticipate guest’s needs prior to them asking condiments, water/tea refill
- ensure quality check backs are done in a timely manner, to ensure everything is satisfactory and respond promptly to any request or complaint, seeking the manager’s help as needed
- present check at the end of the meal, take and process payments in cash or credit card using
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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