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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.50 - $17.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection insurance
health care flexible spending account
Dependent Care Flexible Spending Account
401K with company match
Paid training
Paid Time Off
associate discounts
Referral Bonus
vacation
sick leave
Bereavement leave
leave share program
Job Description
Panda Restaurant Group, Inc. is a renowned family-owned American Chinese restaurant company, founded in 1983 in Glendale, California. It is recognized as the largest family-owned Asian dining concept in the United States, with close to 2,800 locations globally. The company operates various brands, including the original Panda Inn fine dining restaurants, the popular fast-casual Panda Express, and Hibachi San, a Japanese grill concept. Panda Restaurant Group prides itself on its mission to deliver exceptional Asian dining experiences by fostering an organization where people are inspired to better their lives. The company’s culture is deeply rooted in five fundamental values: Proactive,... Show More
Job Requirements
- High school graduate
- restaurant experience a plus
- must be 18 year of age to carry alcoholic beverages
- have a clean, neat appearance and good personal hygiene at all times
- have a courteous, enthusiastic style of communication
- ability to communicate with guests
- able to lift up to 50 lbs
- able to stand for up to four hours and reach across counter tops
- able to work in a fast-paced environment with high noise levels
- effective verbal communication skills
- ability to adapt to changing priorities and manage difficult situations
- able to perform tasks quickly and accurately
Job Qualifications
- High school graduate
- restaurant experience a plus
- must be 18 years of age to carry alcoholic beverages
- have a courteous, enthusiastic style of communication
- ability to communicate effectively with guests
- thorough menu knowledge including taste profiling and ingredients
- capable of suggestive selling
- able to handle multiple tasks in a fast-paced environment
Job Duties
- Greet and welcome guests promptly and warmly
- provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations
- guide the party to their tables, carrying drinks if needed, and seat guests courteously
- answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
- able to guide guests to create a balanced flavored meal, and has thorough menu knowledge
- suggestive selling and maximize sales opportunities
- accommodate special seating needs, such as extra chairs, booster seats and high chairs for children
- answer telephone, take messages, take and confirm reservations, pre-plan seating for balanced stations and take to go orders
- ensure 100 percent accuracy of the order and special requests/needs of the guests
- assist kitchen staff in assembling to go orders, present the order to the guests, take and process payments
- respond to any requests or complaints, seeking the help of the servers or manager as appropriate
- assist servers in serving beverages, wine, cocktails
- perform opening or closing routines as scheduled, including cleaning tasks in the front desk/lobby area
- perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room
- perform side jobs or miscellaneous administrative tasks as needed and assigned by General Manager or Assistant Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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