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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $16.75
Work Schedule
Flexible
Benefits
flexible schedules
Great pay
Free meals while working at Panda
Medical insurance
Vision Insurance
Dental Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection insurance
health care flexible spending account
Dependent Care Flexible Spending Account
401K with company match
Vacation leave
sick leave
Bereavement leave
associate discounts
Referral Bonus
Paid training
Leadership development
Opportunities for growth into management
Job Description
Panda Restaurant Group is a renowned family-owned American Chinese restaurant concept that was founded in Glendale, California in 1983. Today, it is the largest family-owned and operated Asian dining company in the United States with close to 2,300 locations worldwide. The company proudly operates several dining brands including Panda Express, the fast casual gourmet Chinese food concept, Panda Inn, the original fine dining restaurant, and Hibachi San, their Japanese grill concept. With a longstanding mission to "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives," Panda emphasizes the importance of its people,... Show More
Job Requirements
- High school graduate
- restaurant experience a plus
- must be 18 years of age to carry alcoholic beverages
- have a clean, neat appearance and good personal hygiene at all times
- have a courteous, enthusiastic style of communication
- ability to stand for long periods
- capable of lifting up to 50 lbs
- able to work in fast-paced and dynamic environments
- effective verbal communication skills
- ability to adapt to changing priorities
- ability to manage conflicts and difficult situations
Job Qualifications
- High school graduate
- effective communication skills with guests
- basic restaurant experience preferred
- thorough menu knowledge including taste profiling and ingredients
- ability to handle fast-paced work environments and changing priorities
- ability to provide exceptional customer service
- experience in suggestive selling is a plus
- ability to assist in handling complaints and difficult situations professionally
Job Duties
- Greet and welcome guests promptly and warmly
- provide menus and seat the party using good judgment to ensure tables are distributed evenly among service stations
- guide the party to their tables, carrying drinks if needed, and seat guests courteously
- answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
- have thorough menu knowledge to guide guests in creating a balanced flavored meal
- engage in suggestive selling to maximize sales opportunities
- accommodate special seating needs such as extra chairs, booster seats, and high chairs for children
- answer telephone, take messages, take and confirm reservations, pre-plan seating for balanced stations, and take to-go orders
- ensure 100% accuracy of orders and special requests
- assist kitchen staff in assembling to-go orders, present orders to guests, and process payments
- respond to requests or complaints, seeking help from servers or manager as appropriate
- assist servers in serving beverages, wine, cocktails
- perform opening or closing routines including cleaning tasks in front desk/lobby area
- perform cleaning tasks to assist servers in maintaining a clean and safe dining room
- perform side jobs or miscellaneous administrative tasks as assigned by General Manager or Assistant Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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