Full Service Hotel Valet Overnight

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
IHG team member benefits

Job Description

Indigo One, LLC operates in the hospitality industry as a reputable hotel brand, offering exceptional guest services and accommodation. Known for its commitment to quality and guest satisfaction, the company focuses on creating memorable experiences through dedicated staff and comprehensive amenities. The company promotes a culture of integrity, high standards, and continuous improvement, making it a respected name in hotel management and service operations across its locations.

The Valet Attendant role at Indigo One, LLC is a critical position responsible for the safe and efficient handling of guest vehicles while providing superior customer service at all times. This role invo... Show More

Job Requirements

  • must be at least 25 years of age
  • must have a high school diploma or equivalent
  • must have a valid driver's license
  • must have an acceptable motor vehicle driving record
  • minimum of one year driving experience
  • must pass drug test upon hire
  • must be able to convey information and ideas clearly
  • must be able to evaluate and select among alternative courses of action quickly and accurately
  • must work well in stressful, high-pressure situations
  • must maintain composure and objectivity under pressure
  • must be able to drive manual or automatic transmission vehicle
  • ability and willingness to work outdoors in inclement weather including wind, rain, heat, cold

Job Qualifications

  • high school diploma or equivalent
  • minimum of one year driving experience
  • valid driver's license for the applicable state
  • acceptable motor vehicle driving record
  • ability to convey information and ideas clearly
  • ability to evaluate and select among alternative courses of action quickly and accurately
  • ability to work well under stressful, high-pressure situations
  • ability to maintain composure and objectivity under pressure
  • ability to drive manual or automatic transmission vehicles
  • experience in hotel or related field preferred

Job Duties

  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • maintain regular attendance in compliance with scheduling requirements
  • maintain high standards of personal appearance and grooming including proper uniform and name tag
  • comply with company standards and regulations
  • greet guests in a pleasant manner
  • maintain the safety of every guest vehicle driven
  • assist in the efficient delivery of guest vehicles
  • assist in securing all guest keys
  • help to direct and control traffic flow
  • provide superior customer service
  • assist in arranging for guest transportation using taxis or other forms of transportation
  • assist guests needing wheelchair transportation
  • provide accurate and timely documentation and reports of department activities including claim checks and vehicle damage
  • assist in maintaining cleanliness of all work sites
  • assist in all dispatch duties efficiently
  • help to answer guest's questions regarding hotel amenities
  • assist hotel guests with their valet retrieval process
  • correctly and efficiently enter guest vehicle information and location in the computerized valet parking system
  • place arrival tickets on the correct numbered hook
  • monitor and document guest traffic flow in the valet lot
  • assist in speedy service of guests exiting valet
  • maintain current listing of local and area attractions, special events, and activities
  • provide information, maps and directions as required
  • obey all traffic laws on and off property
  • assist with maintaining neat and clean curbside areas
  • assist with loading and unloading luggage
  • perform various front office tasks as needed
  • assist with securing public spaces, guest corridors, and parking garage as applicable
  • perform other duties as required

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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