Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Benefits
Paid Time Off
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
IHG team member benefits
Job Description
Indigo One, LLC is a prominent hospitality company dedicated to delivering exceptional guest experiences across its portfolio of hotels. With a strong commitment to quality service and operational excellence, the company prides itself on fostering a welcoming and safe environment for both guests and employees. Indigo One, LLC operates with a customer-centric approach, ensuring that every interaction enhances the overall guest satisfaction while maintaining the highest standards of safety, efficiency, and professionalism. Known for its dynamic and inclusive workplace culture, Indigo One emphasizes continuous growth, teamwork, and respect for diversity. The company values employees as its most important asset and... Show More
Job Requirements
- Must be at least 25 years of age
- high school diploma or equivalent required
- valid driver's license for the applicable state
- acceptable motor vehicle driving record (MVR)
- minimum of one year driving experience
- must pass drug test upon hire
- ability to convey information and ideas clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in stressful, high-pressure situations
- ability to maintain composure and objectivity under pressure
- ability to drive a manual or automatic transmission vehicle
- willingness to work outdoors in inclement weather including wind, rain, heat, cold
Job Qualifications
- Must be at least 25 years of age
- high school diploma or equivalent required
- experience in a hotel or related field preferred
- must have a valid driver's license for the applicable state
- must have an acceptable Motor Vehicle Driving Record (MVR)
- minimum of one year driving experience
- must be able to convey information and ideas clearly
- must be able to evaluate and select among alternative courses of action quickly and accurately
- must work well in stressful, high-pressure situations
- must maintain composure and objectivity under pressure
- must be able to drive manual or automatic transmission vehicles
- ability and willingness to work outdoors in inclement weather including wind, rain, heat, and cold
Job Duties
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance in compliance with Indigo One, LLC standards
- maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag
- comply with Indigo One, LLC standards and regulations to ensure safe and efficient hotel operations
- greet guests in a pleasant manner
- maintain the safety of every guest vehicle driven
- assist in the efficient delivery of guest vehicles
- assist in securing all guest keys
- help to direct and control traffic flow
- provide superior customer service
- assist in arranging for guest transportation using taxis or other forms of transportation
- assist guests needing wheelchair transportation
- provide accurate and timely documentation and reports of department activities and status, including claim checks, vehicle damage, statements/billing, and conditions needing repair
- assist in maintaining cleanliness of all work sites
- assist in all dispatch duties timely and efficiently
- help to answer guests' questions regarding hotel amenities
- assist hotel guests with their valet retrieval process
- correctly and efficiently enter guest vehicle information and location in the computerized valet parking system
- place the arrival tickets on the correct numbered hook
- monitor and document guest traffic flow in the valet lot
- assist in the speedy service of guests exiting valet
- maintain current listing of local and area attractions, special events, and activities
- maintain list of local transportation guides, churches, sports arenas, etc
- provide information, maps, and directions as required
- obey all traffic laws on/off property
- assist with maintaining neat and clean curbside and keep free of debris and clutter
- assist with operation needs such as unloading and loading of luggage
- perform various front office tasks as needed
- assist with securing public spaces, guest corridors, and parking garage as applicable
- other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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