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Hyatt

Full-Service Hotel Front Office Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.25 - $27.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

career growth and advancement
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Employee assistance program

Job Description

Hyatt Regency New Orleans is a distinguished hotel located in the vibrant city of New Orleans, Louisiana. This hotel is part of the globally recognized Hyatt Hotels Corporation, known for delivering exceptional guest experiences through its dedication to quality service and hospitality excellence. Hyatt Regency New Orleans offers a unique blend of Southern charm and modern luxury, making it a preferred destination for both business and leisure travelers. The property boasts upscale accommodations, a variety of dining options, event spaces, and a host of amenities designed to provide comfort and convenience. It has earned accolades such as being named one... Show More

Job Requirements

  • at least 2 years of supervisory experience in hospitality
  • solid knowledge of front office operations
  • strong customer service skills
  • excellent communication abilities
  • physical ability to stand for long periods
  • willingness to work flexible hours including weekends and holidays
  • pride in delivering quality work

Job Qualifications

  • minimum of 2 years supervisory experience in hospitality
  • thorough understanding of hotel front office operations
  • strong verbal and written communication skills
  • proven customer service orientation
  • ability to manage and motivate a team
  • experience in staff training and development
  • flexible availability including weekends and holidays

Job Duties

  • lead and coach front office associates
  • provide direction and training to staff
  • manage scheduling and payroll tasks
  • conduct interviews and assist in hiring processes
  • oversee guest registration and payment processing
  • respond promptly to guest inquiries and resolve issues
  • support senior leadership with daily management responsibilities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.