Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,100.00 - $63,800.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career Development
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration across North America, operating over 1,300 stores in 49 states and Canada as well as online platforms Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels offers a comprehensive range of arts, crafts, framing, floral, and home decor products. The company is renowned for its commitment to fueling the joy of creativity for customers and providing a supportive work environment for its team members. Michaels is also the parent company of Artistree, a manufacturer specializing in custom and specialty framing merchandise, expanding its offering to... Show More
Job Requirements
- High school diploma or equivalent
- Prior retail experience preferred
- Ability to stand for extended periods
- Capability to lift heavy boxes and use ladders
- Strong organizational and problem-solving skills
- Compliance with federal, state, and local legal job requirements
- Ability to work flexible hours including nights, weekends, and early mornings
- Willingness to participate in physical tasks such as bending, reaching, and carrying
- Ability to engage positively with customers and team members
Job Qualifications
- Retail management experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to develop and coach team members
- Knowledge of retail operations and front-end processes
- Experience with inventory and shrink management
- Ability to manage multiple priorities and work in a fast-paced environment
- Customer service orientation
- Ability to work nights, weekends, and early mornings
- Familiarity with custom framing operations is a plus
Job Duties
- Assist Store Manager in leading and managing adherence to standard operating procedures and company programs to ensure compliance with applicable laws and requirements
- ensure execution of company policies and standards
- hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed
- achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes including return to vendor and advance shipping notice activities as needed
- Assist with the onboarding of new team members
- Train, observe, and coach the customer experience team to achieve results
- participate in the performance management process
- support talent development of your team
- utilize the leadership competencies for continued self-development
- Serve as Manager on Duty
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image and serve as a role model for others
- Acknowledge customers, help locate products and provide solutions
- Participate in truck unloading and stocking processes to ensure standards are followed and completed within budget
- Cross train in custom framing selling and production
- Lead the delivery of high-quality custom framing solutions where applicable
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: