Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
Complimentary stays
Free Employee Meals
Training and Development
competitive salary
complimentary parking
Food and beverage discounts
Spa Discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Parental leave
401(k) retirement plan
Paid Time Off
Sick Leave Pay
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company, celebrated for its commitment to exceptional guest experiences and a world-class employee culture. With a presence in prestigious locations worldwide, Four Seasons is synonymous with refined service, elegance, and unparalleled hospitality standards. At the core of Four Seasons' success is its incredible team of passionate individuals who strive for excellence and continuously push their boundaries to create memorable experiences for guests, residents, and partners. This company values a culture founded on integrity, trust, transparency, respect, and kindness, believing that a genuine connection with people and surroundings enriches every... Show More
Job Requirements
- One or more years of service industry experience preferably in luxury hospitality environment
- Ability to work evenings, weekends and holidays
- US work authorization unless currently in a managerial position at a Four Seasons location
- Genuine caring and compassionate attitude
- Passion for hospitality
- Integrity and accountability
- Ability to make decisions autonomously
- Team player mindset
Job Qualifications
- Minimum one year of service industry experience preferably in luxury hospitality
- Strong interpersonal and communication skills
- Ability to work evenings, weekends, and holidays
- High level of integrity and accountability
- Ability to inspire and support team members
- Experience handling guest complaints and special requests professionally
Job Duties
- Greet guests upon arrival and escort them to their table pre-set according to party size and preferences
- Maintain the host/hostess stand in excellent condition and manage phone calls with professionalism
- Understand guests' feelings and make proactive efforts to enhance their dining experience
- Resolve customer complaints and special requests with hospitality and professionalism
- Use computer systems to manage reservations and ensure proper restaurant set up
- Assist servers by clearing tables and running food when necessary
- Move actively within the restaurant and bar areas to meet operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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