Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.48
Work Schedule
Weekend Shifts
Benefits
complimentary stays at Four Seasons locations worldwide
Free Employee Meals
Training and development opportunities
competitive salary
Employee parking
Food and beverage discounts
Spa Discounts
Medical, Dental, and Vision insurance
Life insurance
Parental leave
401(k) retirement plan
Paid Time Off
Sick Leave Pay
Job Description
Four Seasons is a global leader in luxury hospitality, renowned for creating exceptional experiences that merge world-class service with genuine care and attention. This company is powered by its people - a diverse and committed team who strive to elevate their own standards and treat each other with respect and kindness. Throughout the world, Four Seasons team members work tirelessly to craft unforgettable moments for guests, residents, and partners, driven by a culture that promotes excellence, integrity, and connection. Their dedication to delivering luxury experiences with a heartfelt approach has made Four Seasons a distinguished name in the hospitality industry... Show More
Job Requirements
- US work authorization unless currently in a managerial position at a Four Seasons location
- Ability to work evenings, weekends, and holidays
- Minimum one year of service industry experience preferably in luxury hospitality
- High school diploma or equivalent
- Strong customer service skills and guest-focused attitude
- Physical ability to stand and move for extended periods
- Good communication skills and problem-solving abilities
Job Qualifications
- One or more years of service industry experience preferably in a luxury hospitality environment
- Strong interpersonal and communication skills
- Ability to maintain professionalism under pressure
- Proficiency with reservation and point-of-sale systems
- Genuine passion for hospitality and guest service
- Team player with a positive and approachable demeanor
- Basic computer literacy
Job Duties
- Greet guests promptly upon arrival and escort them to their tables pre-set according to party size and preferences
- Maintain the host/hostess stand in excellent condition and manage phone calls per Four Seasons standards
- Make recommendations for restaurant setup and maintain station charts and cover counts
- Provide compassionate guest service, addressing any concerns during their meal for satisfaction
- Resolve customer complaints and assist guests with inquiries about hotel services, events, personnel, and directions
- Utilize computer systems to manage reservations accurately and ensure restaurant readiness
- Support servers by clearing tables and running food as needed
- Maintain mobility behind the desk and throughout the restaurant and bar areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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