Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
complimentary stays at Four Seasons locations worldwide
Free Employee Meals
Excellent training and development
competitive salary
Complimentary employee parking
Food and beverage discounts
Spa Discounts
Medical benefit plan including medical
Dental
Vision
Life insurance
Domestic partnerships included
Incredible Parental Leave
401(k) retirement plan
Paid Time Off
Sick Leave Pay
Job Description
Four Seasons is a globally recognized leader in luxury hospitality, known for its exceptional service and commitment to creating memorable experiences for guests, residents, and partners. The company prides itself on its people-first culture, fostering an environment where employees are encouraged to push themselves to new heights while treating each other with respect and kindness. This approach not only enhances the employee experience but also ensures that guests receive service infused with genuine heart and care. Four Seasons has built a reputation for world-class service that consistently exceeds expectations, making it a preferred destination for travelers seeking unparalleled comfort and... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years experience in the service industry preferably in luxury hospitality
- Ability to work evenings, weekends, and holidays
- US work authorization or current managerial position at a Four Seasons location
- Strong communication and interpersonal skills
- Physical ability to perform a mobile position involving movement within the restaurant and bar area
Job Qualifications
- Minimum of 1 year of service industry experience preferably in luxury hospitality
- Ability to work evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Genuine passion for hospitality and guest service
- Ability to work well within a team and support colleagues
- Proficiency with reservation and restaurant management systems
- Problem-solving skills with a focus on guest satisfaction
Job Duties
- Greet guests promptly and escort them to tables pre-set according to party size and preferences
- Ensure host/hostess stand is well-maintained, answer phone calls professionally, and manage restaurant set-up, station chart, and cover count
- Maintain awareness of guest satisfaction, addressing any issues during the meal with care and compassion
- Resolve customer complaints with hospitality and professionalism, accommodate special requests, and assist with inquiries regarding hotel services and operations
- Utilize computer systems to manage reservations and contribute to restaurant success
- Assist servers with clearing tables and running food as needed
- Maintain mobility within the restaurant and bar area to support operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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