Chick-fil-A logo

Chick-fil-A

FT Kitchen Shift Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive starting pay
Opportunities for growth and advancement
Sundays Off
Meals provided during shifts
Positive values-driven work culture
Leadership development including access to leadership library
Additional benefits offered with promotion

Job Description

Chick-fil-A Alpine Avenue is a prominent quick-service restaurant located at 3461 Alpine Ave NW, Grand Rapids, MI 49544. Known for its commitment to quality service, excellent food, and community values, Chick-fil-A has established itself as a trusted leader in the fast-food industry. The Alpine Avenue location upholds the brand’s strong culture that emphasizes hospitality, teamwork, and operational excellence. With its extended hours from 6:30 AM to 9:00 PM Monday through Saturday, and drive-thru services available until 10 PM on Fridays and Saturdays, this store caters to a wide range of customers looking for delicious, freshly prepared meals served in a... Show More

Job Requirements

  • Bachelor's degree required
  • Minimum 5 years of QSR experience preferred
  • Proven operational and team leadership skills
  • Ability to work flexible hours including weekends and holidays
  • Strong communication and problem-solving skills
  • Commitment to uphold company culture and values
  • High energy and hands-on leadership style

Job Qualifications

  • Bachelor's degree
  • Minimum 5 years of QSR (Quick Service Restaurant) experience
  • Proven track record of achieving operational and team performance goals
  • Strong knowledge of BOH operations
  • Excellent leadership, communication, and problem-solving skills
  • High-energy, hands-on leader who leads by example
  • Flexible availability, especially for afternoon and evening shifts
  • Availability to work Saturdays, evenings, and holidays
  • Embraces Chick-fil-A's culture of care, humility, and servant-first mentality

Job Duties

  • Lead and manage all aspects of different shift operations
  • Ensure top-tier guest experience through effective team management
  • Drive operational performance in BOH
  • Uphold Chick-fil-A's standards of quality, cleanliness, and hospitality
  • Coach, train, and develop team members to reach their full potential
  • Manage shift flow, labor, inventory, and food safety compliance
  • Execute strategic initiatives and deliver measurable results

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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