Chick-fil-A logo

Chick-fil-A

FT Kitchen Shift Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Work Schedule

Flexible
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Benefits

competitive pay
opportunities for growth
Sundays Off
meals provided
values-driven culture
Leadership development
Additional benefits with promotion

Job Description

Chick-fil-A Alpine Avenue, located at 3461 Alpine Ave NW, Grand Rapids, MI 49544, is part of the renowned Chick-fil-A family of quick-service restaurants known for exceptional customer service, high-quality food, and a dedication to community values. This location operates Monday through Thursday from 6:30 AM to 9:00 PM, and Friday and Saturday from 6:30 AM to 9:00 PM, with the drive-thru open until 10:00 PM. The restaurant prides itself on a positive and values-driven work culture, where employees are supported and developed to grow both professionally and personally. Working at Chick-fil-A Alpine Avenue means you join more than just a... Show More

Job Requirements

  • Bachelor's degree required
  • Minimum 5 years of QSR experience
  • Proven track record of operational and team performance success
  • Knowledge of BOH operations
  • Strong leadership and communication skills
  • Problem-solving capability
  • High-energy and hands-on leadership style
  • Flexible availability including weekends and holidays
  • Commitment to Chick-fil-A's culture of care and humility

Job Qualifications

  • Bachelor's degree
  • Minimum 5 years of QSR (Quick Service Restaurant) experience
  • Proven track record of achieving operational and team performance goals
  • Strong knowledge of BOH operations
  • Excellent leadership, communication, and problem-solving skills
  • High-energy, hands-on leader who leads by example
  • Flexible availability, especially for afternoon and evening shifts
  • Availability to work Saturdays, evenings and holidays
  • Embraces Chick-fil-A's culture of care, humility, and servant-first mentality

Job Duties

  • Lead and manage all aspects of different shift operations
  • Ensure top-tier guest experience through effective team management
  • Drive operational performance in BOH
  • Uphold Chick-fil-A's standards of quality, cleanliness, and hospitality
  • Coach, train, and develop team members to reach their full potential
  • Manage shift flow, labor, inventory, and food safety compliance
  • Execute strategic initiatives and deliver measurable results

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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