FT Host PM - The George

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Standard Hours
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Benefits

employee travel program offering discounted rates in Fairmont's and Accor worldwide
parking/commuting discounts
Paid meal breaks with complimentary meals
Medical insurance
Dental Insurance
Vision Insurance
Learning programs through our Academies

Job Description

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark and a symbol of luxury and elegance in the city. Established over a century ago, this iconic hotel blends timeless charm with modern amenities, catering to a diverse clientele including business travelers, tourists, and event attendees. The Fairmont Olympic Hotel is committed to upholding a high standard of hospitality, offering exceptional service and a refined atmosphere that reflects the vibrant culture and history of Seattle. With its distinguished reputation, the hotel is not only a premier destination for guests but also a source of pride... Show More

Job Requirements

  • Must hold valid authorization to work in the USA
  • Food Handlers Card and MAST permit required
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively and collaboratively as part of a team

Job Qualifications

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively and collaboratively as part of a team
  • Must hold valid authorization to work in the USA
  • Food Handlers Card and MAST permit required

Job Duties

  • Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
  • Manage the reservation system, taking guest bookings and accurately recording details
  • Seat guests promptly and appropriately, considering special requests and preferences
  • Communicate with guests regarding wait times, menu information, and restaurant promotions
  • Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
  • Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
  • Monitor and manage the dining room flow, ensuring all guests receive attentive service
  • Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
  • Assist with coordinating private dining events and special occasions
  • Adhere to all health and safety regulations and restaurant policies
  • Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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