Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Day Shifts
Benefits
employee travel program
parking/commuting discounts
Paid meal breaks
Medical insurance
Dental Insurance
Vision Insurance
Learning programs
Job Description
The Fairmont Olympic Hotel, located in the vibrant heart of downtown Seattle, is a renowned historic landmark that embodies luxury and tradition. This iconic hotel offers an unparalleled hospitality experience, blending classic elegance with modern amenities to delight its guests. Known for its exquisite architecture and exceptional service, the Fairmont Olympic Hotel has been a cherished destination for travelers and locals alike. As part of the prestigious Fairmont Hotels and Resorts brand, the establishment prides itself on maintaining high standards while fostering a welcoming and inclusive environment for employees and guests. Being located in the bustling city center, the hotel... Show More
Job Requirements
- Must hold valid authorization to work in the USA
- Food Handlers Card and MAST permit required
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
- Ability to lift at least 30 lbs
- Ability to stand, walk, bend, and twist for extended periods
Job Qualifications
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
- Must hold valid authorization to work in the USA
- Food Handlers Card and MAST permit required
Job Duties
- Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
- Manage the reservation system, taking guest bookings and accurately recording details
- Seat guests promptly and appropriately, considering special requests and preferences
- Communicate with guests regarding wait times, menu information, and restaurant promotions
- Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
- Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
- Monitor and manage the dining room flow, ensuring all guests receive attentive service
- Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
- Assist with coordinating private dining events and special occasions
- Adhere to all health and safety regulations and restaurant policies
- Maintain knowledge of all menu items, garnishes, contents and preparation methods
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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