Brightwater Lagoon

FT Guest Experience Ambassador - Brightwater Lagoon

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
401(k)
employee discount
Paid Time Off
flexible schedule

Job Description

MetroLagoons is a premier resort-style destination offering four spectacular lagoons across Florida, designed to transform everyday life into a relaxing and fun vacation experience. These lagoons feature thrilling water adventures, swim-up bars, private cabanas, and vibrant community events that foster connection and celebration among families, friends, and guests. Each MetroLagoons location is dedicated to creating unforgettable sun-soaked escapes where visitors can unwind, socialize, and immerse themselves in a lively and joyful atmosphere. As a leader in leisure and entertainment, MetroLagoons focuses on delivering high-quality guest experiences that blend excitement with comfort, making them a top choice for locals and tourists... Show More

Job Requirements

  • High school diploma or equivalent
  • 1+ years of event coordination experience
  • Experience in digital marketing or advertising
  • Strong communication skills
  • Ability to work Wednesday through Sunday including some evenings
  • Ability to engage diverse audiences
  • Proficiency in public speaking
  • Ability to manage contracts and budgets
  • Experience working with third party contractors

Job Qualifications

  • High school diploma or equivalent required
  • Bachelor’s degree in event management marketing or related field preferred
  • 3-5 years of experience in digital marketing and advertising
  • 1+ years of experience in event coordination or related field
  • Hospitality or customer service experience preferred
  • Experience as a host emcee or similar role is a plus
  • Strong organizational and time management abilities
  • Excellent communication public speaking and interpersonal skills
  • Ability to engage and entertain diverse audiences including families and children

Job Duties

  • Coordinate on-site presence for partnerships and events including managing digital and printed signage and overseeing MetroLagoons radio programming
  • Serve as the on-site point of contact for event setup logistics and execution to ensure smooth operations
  • Act as an emcee for events such as trivia karaoke and bingo to enhance guest participation and enjoyment
  • Lead kids activities and other planned or pop-up events ensuring a fun engaging and family-friendly atmosphere
  • Serve as a funbassador interacting with guests and maintaining energy and enthusiasm throughout the day
  • Manage contracts with third party contractors and business partners ensuring compliance and alignment with event objectives
  • Collaborate with corporate SP&E coordinator to implement the monthly calendar and assist in monitoring SP&E labor and operational expenses

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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