Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
This position is offered by a dynamic and customer-focused food service establishment dedicated to providing high-quality, nutritious, and delicious food options to its patrons. The company operates within the food service industry and focuses on delivering exceptional dining experiences while maintaining high standards of cleanliness, food safety, and customer satisfaction. Their team is committed to continually refining their culinary offerings and operational procedures to meet and exceed customer expectations. They also emphasize teamwork, staff development, and operational efficiency as core components of their business model.
The role of Food Services - Front of House Manager is crucial to the smo... Show More
The role of Food Services - Front of House Manager is crucial to the smo... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years experience in food service or hospitality
- proven leadership experience
- knowledge of health and safety standards
- excellent communication and interpersonal skills
- strong organizational abilities
- capacity to manage multiple tasks effectively
- flexibility to work evenings and weekends
- ability to stand and move throughout the shift
- basic computer skills
Job Qualifications
- High school diploma or equivalent
- previous management experience in a food service or hospitality environment
- strong knowledge of food safety and sanitation regulations
- excellent customer service and communication skills
- ability to lead and motivate a front-of-house team
- experience with inventory and financial tracking
- proficiency in scheduling and staff development
- basic understanding of budgeting and sales target management
- familiarity with catering service operations
- problem-solving and conflict resolution skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Work shifts with FoH team to prepare drinks, pizzas, and sandwiches to order
- develop and follow menu and portion guidelines
- oversee proper stocking, rotation, and dating of FoH items to ensure freshness
- serve food in a prompt, friendly courteous manner
- ensure that deli cases are stocked fully to give feeling of abundance
- ensure that all product is in sellable condition and meets quality standards
- take responsibility for knowing the menu and understanding how it tastes, how it looks, how it travels, and what accompaniments are required
- ensure that all items are accurately labeled with price and ingredients
- maintain menu boards
- work with Deli manager to develop new FoH recipes
- present a pleasant demeanor and greet everyone you encounter
- offer product samples and suggestions for purchase in a friendly courteous manner
- report customer suggestions, comments, and complaints to appropriate Manager
- maintain awareness of customers and co-workers throughout the department to ensure premium customer service
- provide management presence throughout the Food Service Department and guidance to staff in the absence of a food service sub department manager or in the absence of the Food Service Manager
- see that unsalable items are properly disposed of and keep accurate loss records
- maintain counter, deli and self-service cases and prep areas in sanitary and orderly condition following health department regulations
- place orders in a timely manner to ensure adequate amounts of ingredients and food preparation supplies are on-hand
- monitor FoH time and temperatures
- advise Deli Manager of equipment repair and replacement needs
- participate in periodic inventories
- develop and implement proper opening, closing and shift change procedures
- recruit and hire qualified applicants following established policies and procedures
- develop, implement and ensure on-the-job training for all FoH staff
- conduct and document performance evaluations and when appropriate, recommend pay increases
- document performance issues and take corrective action as needed following established policies and procedures
- create and maintain FoH staff schedule and review time sheets
- create and monitor FoH prep sheets
- organize staff meetings for FoH employees
- participate in deli management team meetings
- communicate with FoH staff on all matters that pertain to job performance
- participate in sales target, margin, and budget development
- track items for margin adherence, sales performance, and profit
- track employee production and performance as a component of sales
- track product lines for leads, turnover, rotation and inventory management
- work with Deli Manager to develop and improve catering menu
- consult with customers regarding catering and special events
- implement catering fulfillment system
- work with Kitchen Manager to ensure delicious product and timely delivery as indicated by customer feedback
- develop catering line of business
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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