Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Food Lion is a well-established grocery retailer that has been providing an easy, fresh, and affordable shopping experience to communities since 1957. With a workforce of approximately 82,000 associates, Food Lion serves over 10 million customers weekly across 10 Southeastern and Mid-Atlantic states in the USA. The company operates numerous stores including the one located at 80 Branchview Drive NE, Concord, NC, where this particular job requisition is posted. Food Lion is known for its commitment to quality, customer satisfaction, and community service. It values creating a positive shopping environment by offering fresh products, competitive prices, and excellent customer service.... Show More
Job Requirements
- High school diploma or equivalent preferred
- Strong customer service skills
- Ability to follow standard operating procedures
- Good communication skills
- Ability to work in a fast-paced environment
- Meet minimum age requirements
- Physical ability to lift and move products up to 50 lbs
- Ability to stand and walk for extended periods
- Willingness to learn and complete training
- Ability to adhere to safety and sanitation standards
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as
- average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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