Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee assistance program
Job Description
The hiring establishment is a reputable hospitality business specializing in providing a high-quality lobby café experience for guests. This establishment prioritizes offering an inviting ambiance combined with exceptional service and product expertise. As a recognized brand in the hospitality sector, the company is committed to maintaining an outstanding reputation through consistent product quality, adherence to service standards, and a guest-focused approach. The lobby café serves as a social hub within the property, delivering expertly prepared coffee beverages, specialty drinks, and a selection of food items designed to meet the tastes and expectations of discerning clientele. The company emphasizes creating a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in a similar role
- Ability to prepare specialty coffee and alcoholic beverages
- Strong customer service orientation
- Ability to handle cash transactions accurately
- Knowledge of hygiene and safety standards
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in beverage preparation or food and beverage service preferred
- Knowledge of coffee and cocktail recipes
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Attention to detail and commitment to quality
- Basic math skills for cash handling
- Familiarity with local and state alcohol laws and regulations
Job Duties
- Warmly greets guests as they arrive at the lobby café
- Actively promotes featured drinks and food items using effective upselling techniques to increase sales
- Prepares specialty and brand-specific coffee beverages according to established recipes and presentation standards
- Accurately mixes and serves a variety of beverages following standardized recipes to maintain quality, control costs, and ensure guest satisfaction
- Sets up and maintains a clean, well-stocked, and organized work area including the bar and back bar in accordance with company procedures
- Observes guest behavior and alcohol consumption to ensure responsible service
- Alerts management when service should be discontinued due to intoxication or impaired behavior
- Checks guest identification when necessary and complies with all local and state alcohol laws and regulations
- Monitors inventory levels of liquor, coffee, and other supplies
- Accurately completes requisition forms and stores items according to approved procedures
- Manages cash handling duties including securing a cash bank, recording transactions accurately, and balancing the register
- Responds promptly and positively to guest requests and ensures follow-up to guarantee satisfaction
- Maintains a polished and professional appearance at all times following the company’s grooming and dress code standards
- Complies with all company policies, procedures, and safety guidelines
Job Qualifications
Experience
No experience required