Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive benefits
Competitive wages
earned paid time off
Discounted travel
Career advancement opportunities
Job Description
United Ground Express is a prominent regional airline services provider known for its commitment to delivering exceptional customer service and efficient ground operations. Operating across numerous airports in the United States, United Ground Express plays a critical role in supporting larger airline carriers by managing essential ground services such as passenger check-in, baggage handling, and aircraft preparation. The company emphasizes safety, reliability, and professionalism in all aspects of its operations, ensuring a seamless travel experience for passengers and smooth coordination with flight crews and airport staff. This commitment to excellence has established United Ground Express as a trusted name within... Show More
Job Requirements
- Must be at least 18 years old
- must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- available to work any shift including day or night, weekends, and holidays
- mandatory overtime may be required based on operational need
- comfortable working with computers, mobile devices, and new technologies
- must be able to use radio electronic devices to communicate with co-workers or flight crew
- must be able to read, write, fluently speak, and understand the English language
- must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs
- able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
- authorized to work in the United States without sponsorship
- must possess and maintain a valid US state driver’s license
- suspended, expired, revoked, or denied licenses are not valid
Job Qualifications
- Must be at least 18 years old
- successful completion of pre-employment process including drug screen, hearing and vision check
- authorized to work in the United States without sponsorship
- must possess and maintain a valid US state driver’s license
- must be able to use radio electronic devices to communicate with co-workers or flight crew
- must be able to read, write, fluently speak, and understand the English language
Job Duties
- Greeting passengers and providing a seamless check-in and ticketing experience
- use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
- ensure passenger information is processed accurately and flights are sent out on time
- listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
- work in the Baggage Service Office to track the location of baggage and handle passenger questions
- maintain composure while managing customer challenges
- prep and secure the aircraft for the next flight
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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