Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Flexible Schedule
cake discounts
Casual dress code
Training opportunities
team environment
competitive hourly wage
Pleasant work atmosphere
Job Description
Nothing Bundt Cakes is a renowned bakery franchise dedicated to spreading joy through our delicious, handcrafted bundt cakes. With over 500 bakery locations spanning more than 40 U.S. states and Canada, Nothing Bundt Cakes has established itself as a beloved brand recognized for its high-quality cakes and warm, inviting atmosphere. Each bakery functions as a community hub where team members embody the company values of a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections, ensuring every guest enjoys a memorable experience. We specialize in various flavors and sizes of our signature bundt cakes, crafted... Show More
Job Requirements
- High school diploma or equivalent
- prior bakery or food service experience preferred
- ability to follow detailed instructions accurately
- excellent customer service skills
- ability to work flexible schedules including evenings
- strong attention to detail
- ability to maintain cleanliness and organization
- good physical endurance
- compliance with health and safety standards
Job Qualifications
- High school diploma or equivalent
- prior experience in a bakery or food service environment is preferred
- strong customer service skills
- ability to learn and follow proprietary recipes and processes
- good communication and interpersonal skills
- ability to work efficiently in a fast-paced environment
- basic knowledge of food safety and sanitation
- capable of standing for extended periods and performing physical tasks related to frosting and serving cakes
- reliable and punctual
Job Duties
- Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals
- effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes
- prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly
- ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels
- adheres to the proper packaging, labeling and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs
- monitors inventory of frosting supplies and notifies management when replenishment is required
- evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues
- cleans, sanitizes and restocks workstation, ensures frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee
- complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene
- maintains a consistent work attendance and punctuality record
- promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience
- maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise
- suggests additional merchandise, including balloons, candles and cards, to complete unique celebration
- processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected
- upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces
- replenishes retail merchandise and cake display case to ensure a strong visual presentation
- assists the Crafter in preparing cake decorations and packaging supplies as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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