Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Work Schedule
Flexible
Benefits
cake discounts
Flexible Schedule
early closing hours
Casual dress code
training provided
friendly work environment
Community involvement
Job Description
Nothing Bundt Cakes is a beloved bakery franchise known for its signature bundt cakes that bring joy and sweetness to every occasion. Established with a commitment to quality and community, this company has grown to over 500 bakery locations across more than 40 U.S. states and Canada. Each bakery offers a warm and welcoming environment where team members embody the brand's core values—possessing a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections with customers. The franchise emphasizes creating memorable experiences by celebrating life's special moments, from birthdays to everyday celebrations. Nothing Bundt Cakes prides... Show More
Job Requirements
- High school diploma or equivalent
- ability to follow detailed instructions precisely
- availability to work flexible hours including evenings and weekends
- physical ability to stand for extended periods and lift up to 25 pounds
- commitment to maintaining cleanliness and hygiene standards
- reliable attendance and punctuality
- willingness to learn and adapt in a dynamic work environment
Job Qualifications
- High school diploma or equivalent
- previous experience in a food service or bakery environment preferred
- strong customer service skills and ability to interact positively with guests
- ability to operate commercial-grade kitchen equipment safely
- attention to detail and commitment to quality
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- teamwork and collaboration skills
- basic math and point-of-sale system experience preferred
Job Duties
- Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals
- effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes
- prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly
- ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels
- adheres to proper packaging, labeling and storage of frosted cakes as well as product rotation standards and maintains frosting and refrigeration logs
- monitors inventory of frosting supplies and notifies management when replenishment is required
- evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues
- cleans, sanitizes and restocks workstation, ensures frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee
- complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene
- promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience
- maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise
- suggests additional merchandise, including balloons, candles and cards, to complete unique celebration
- processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected
- upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces
- replenishes retail merchandise and cake display case to ensure a strong visual presentation
- assists the Crafter in preparing cake decorations and packaging supplies as needed
- maintains consistent work attendance and punctuality record
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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