FRONTLINE RECEPTIONIST / GUEST SERVICES COORDINATOR
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
team-oriented culture
Career growth opportunities
Job Description
Garbo A Salon & Spa is a well-established multi-location salon and spa company with over 36 years of experience in the beauty and wellness industry. Recognized as one of the Salon Today Top 200 salons and honored with the Austin Chronicle 2014 Readers' Poll award for the best hair salon in Austin, Garbo A Salon & Spa has built a prestigious reputation for excellence in customer service, innovative beauty treatments, and superior guest experiences. Known for its dedication to quality and its passionate team, the company continually pursues growth and innovation within the industry, making it a leader in the... Show More
Job Requirements
- High school diploma or equivalent
- two years of experience in a service business such as salon, spa, retail or hospitality industry
- experience with SalonBiz or similar salon point of sales system preferred
- proficiency with Excel, Word, Outlook, and filing
- ability to type 40 plus words per minute
- strong phone and interpersonal communication skills
- availability to work two evenings per week until 9 p.m. and weekends
- ability to multitask and manage multiple priorities
- positive and professional attitude
- willingness to travel occasionally for business or educational events
Job Qualifications
- Two years of experience in a service business such as salon, spa, retail or hospitality industry
- experience with salon point of sales systems such as SalonBiz preferred
- proficiency with Excel, Word, Outlook, and filing
- advanced interpersonal communication skills
- experience with social media platforms including Instagram, Facebook, Twitter, and Pinterest
- ability to type 40 plus words per minute
- sales minded and goal oriented
- ability to multitask effectively
- positive, punctual, and professional demeanor
Job Duties
- Greet guests and book appointments
- promote Aveda products and offer complimentary makeup touch-ups
- up-sell salon and spa services
- oversee daily activities of stylists including managing customer flow and addressing customer concerns
- manage salon team to achieve goals for services, retail sales, and customer retention
- promote new product launches and create inviting merchandising
- coordinate bridal parties and manage bridal contracts
- produce social media content
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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