Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Our establishment is a reputable hospitality company dedicated to providing exceptional service and first-class experiences for our guests. Specializing in the seamless management of guest services, including shuttle transportation and bell assistance, we focus on integrating top-tier hospitality and operational excellence. The company caters to a varied clientele, emphasizing a welcoming and professional environment that enhances the overall customer experience. By maintaining high standards of service, safety, and cleanliness throughout all touchpoints, we strive to uphold our reputation as a leader in guest satisfaction and operational integrity.
The role of Front Services Supervisor is integral to the successful operatio... Show More
The role of Front Services Supervisor is integral to the successful operatio... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a supervisory role
- excellent communication skills
- customer service orientation
- ability to handle stressful situations
- basic computer skills
- valid driver’s license
Job Qualifications
- Experience in hospitality or customer service management
- supervisory experience
- strong interpersonal and communication skills
- ability to train and mentor staff
- problem-solving skills
- proficiency in scheduling and administrative functions
- knowledge of safety and maintenance standards
Job Duties
- Train and develop shuttle drivers and bell persons
- handle customer inquiries and complaints promptly and professionally
- manage team schedules and ensure efficient staffing
- supervise daily operations including cleanliness and safety of parking areas
- perform administrative tasks such as reporting and record keeping
- evaluate employee performance and provide counseling
- coordinate with other departments to maintain service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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