Island View Casino Resort logo

Front Services Supervisor

Job Overview

diamond

Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
flexible scheduling

Job Description

Our esteemed establishment is a dynamic hospitality company dedicated to providing exceptional service and comfort to all our guests. We pride ourselves on maintaining high standards in service delivery, ensuring that every visitor's experience is memorable and meets their expectations. As a significant player in the hospitality industry, we are committed to fostering a welcoming environment, characterized by professionalism, integrity, and teamwork. Our company culture emphasizes continuous learning and development, empowering employees to thrive and grow within their careers.

We are currently seeking an experienced Front Services Supervisor to join our dedicated team. The Front Services Supervisor will p... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience supervising staff in hospitality or similar environment
  • strong leadership skills
  • effective communication abilities
  • competence in managing customer service issues
  • ability to perform multiple administrative tasks
  • knowledge of safety regulations and maintenance procedures

Job Qualifications

  • high school diploma or equivalent
  • proven experience in a supervisory role within hospitality or related field
  • excellent communication and interpersonal skills
  • strong leadership and team development abilities
  • ability to handle customer complaints effectively
  • knowledge of safety and maintenance standards
  • proficiency in scheduling and administrative tasks

Job Duties

  • supervising and evaluating shuttle drivers and bell persons
  • training and counseling staff to ensure high service standards
  • handling customer inquiries and resolving complaints promptly
  • managing staff schedules and shift assignments
  • performing administrative duties related to front services operations
  • overseeing cleanliness and maintenance of parking area and equipment
  • ensuring safety protocols are followed at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location