Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,700.00 - $53,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Pechanga Resort Casino is a renowned hospitality and entertainment complex located in Temecula, California. It is one of the premier resort destinations in Southern California, boasting a luxurious hotel, fine dining options, a vibrant casino, and a wide range of entertainment amenities. Known for its commitment to providing excellence in guest services and upholding the highest standards, Pechanga Resort Casino aims to create an unforgettable experience for every visitor. The resort is dedicated to delivering Four Diamond quality service, reflecting a pledge to superior hospitality, attention to detail, and personalized guest care. As a part of its ongoing efforts to... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Associate's degree or equivalent preferred
- At least 2 years of relevant experience preferred
- Ability to obtain and maintain Class A gaming license
- Valid California driver's license
- Effective communication skills
- Ability to write reports and correspondence
- Mathematical proficiency
- Ability to solve practical problems
- Ability to work under stressful situations
- Willingness to work weekends and holidays
- Flexible with hours and shifts
- Proficiency with property management system
- Ability to work in hot, cold, wet conditions
- Maintain professional demeanor
- Ability to supervise and delegate
- Ability to act independently while analyzing data
Job Qualifications
- High school diploma or general education degree (GED)
- Associate's degree or equivalent from two-year college or technical school preferred
- At least 2 years' relevant experience preferred
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to write simple correspondence and reports
- Effective verbal and written communication skills
- Ability to read and interpret safety rules, operating and maintenance instructions
- Ability to solve practical problems and work with limited standardized situations
- Ability to analyze and interpret business periodicals, journals, and regulations
- Ability to present information to groups and respond to inquiries
- Proficiency with mathematical skills including basic algebra
- Ability to work under stressful conditions
- Must qualify to obtain and maintain Class A gaming license
- Must qualify to obtain and maintain a California driver's license
- Working knowledge of property management system
- Ability to maintain favorable working relationships with departments and team members
Job Duties
- Provide clear direction, instruction, and guidance to guests, supervisors and team members
- Supervise staff including recruitment, training, counseling, performance evaluation and discipline
- Remain calm and alert during emergency situations and heavy resort activity
- Resolve guest concerns and complaints by conducting investigations and determining effective solutions
- Communicate effectively both verbally and in writing to provide clear direction to staff
- Organize and prioritize work to meet deadlines
- Monitor performance to ensure workload is distributed and balanced appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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