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MGM Resorts

Front Services & Valet Assistant Manager - Mandalay Bay

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development programs

Job Description

MGM Resorts International, based in Las Vegas, Nevada, is a global leader in the hospitality and entertainment industry. Known for its iconic properties and world-class service, MGM Resorts creates exceptional experiences that captivate millions of guests each year. The company is renowned for its commitment to diversity, innovative entertainment offerings, and superior customer service, making it one of the premier destinations for leisure and business travelers alike.

As an Assistant Manager of Front Services and Valet at MGM Resorts, you play an essential role in shaping the guest experience from the moment they arrive to the moment they depart. ... Show More

Job Requirements

  • High school diploma or GED
  • 2+ years of prior relevant experience in hospitality, preferably within front services
  • 2+ years of experience in a supervisory or leadership role is preferred
  • Must possess a current valid driver's license or able to obtain a valid driver's license
  • Must be 21 years of age or older

Job Qualifications

  • 2+ years of prior relevant experience in hospitality, preferably within front services
  • 2+ years of experience in a supervisory or leadership role is preferred
  • Must possess a current valid driver's license or able to obtain a valid driver's license
  • High school diploma or GED
  • Must be 21 years of age or older

Job Duties

  • Establish and maintain departmental rules and procedures for all Bell and Door and Valet Parking staff
  • Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment
  • Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff
  • Direct and motivate all Bell and Door and Valet Parking staff
  • Ensure high productivity of all employees developing effective scheduling and staffing levels
  • Promote and maintain positive service standards
  • Maintain supply inventory levels
  • Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management
  • Utilize computer knowledge and skills, including the Hotel system

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.