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MGM Resorts

Front Service Bell Attendant - MGM National Harbor

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
income protection
Company Discounts
Free Meals
Free parking
financial benefits
Time Off Benefits

Job Description

MGM Resorts International, located at National Harbor, Maryland, is a premier global entertainment company renowned for its vibrant and diverse hospitality offerings. MGM Resorts is a leader in the entertainment and hospitality industry, boasting world-class hotels, casinos, dining, and nightlife experiences. The company prides itself on creating immersive environments where guests can enjoy exciting and memorable moments. With a strong commitment to excellence and guest satisfaction, MGM Resorts provides a dynamic workplace where employees can thrive and be part of an energetic team dedicated to delivering outstanding service.

The role of the Front Service Bell Attendant at MGM Natio... Show More

Job Requirements

  • At least 18 years of age
  • High School Diploma, GED or equivalent
  • Previous hotel bellman experience preferred

Job Qualifications

  • High School Diploma, GED or equivalent
  • Previous hotel bellman experience preferred
  • Strong interpersonal and communication skills
  • Ability to provide excellent customer service
  • Friendly and approachable demeanor

Job Duties

  • Answer guests' questions and provide accurate info about rooms, restaurants, casino events, and promotions with a smile
  • Resolve complaints with a friendly touch and keep your supervisor in the loop about anything unusual
  • Roll out the red carpet by opening doors for guests as they arrive and depart
  • Load and unload guests' luggage from their vehicles
  • Transport luggage and escort guests to their rooms, providing room orientation and insider tips
  • Process tickets for guest items and assist with luggage
  • Maintain control and security of the luggage area, ensuring peace of mind for guests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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