You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.79 - $24.72
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
This opportunity is offered by a distinguished luxury resort known for providing exceptional hospitality and unparalleled guest experiences. The resort, renowned for its elegant accommodations and premium location, is committed to delivering the highest standard of guest service. This employer values attentiveness, professionalism, and a warm, welcoming atmosphere, ensuring that every guest feels valued and comfortable during their stay. With a strong reputation in the hospitality industry, this resort provides a dynamic work environment that embraces diversity and promotes career growth.
The position available is for a Front Service Attendant specializing in both bell and valet services. The ro... Show More
The position available is for a Front Service Attendant specializing in both bell and valet services. The ro... Show More
Job Requirements
- High school diploma or general education diploma preferred
- previous guest service experience preferred
- previous experience in a luxury resort preferred
- candidate must provide a clean driving abstract for the past 3 years
- candidate must know how to drive a manual transmission
- availability to work full days on Friday, Saturday and Sunday
- ability to work various shifts in an on-call capacity
- excellent customer service and communication skills
- ability to handle multiple tasks efficiently
- physical ability to lift and carry luggage
- willingness to comply with all hotel security and safety protocols
Job Qualifications
- High school diploma or general education diploma preferred
- previous guest service experience preferred
- previous experience in a luxury resort preferred
- ability to drive a manual transmission vehicle
- clean driving abstract for the past 3 years
- excellent interpersonal and communication skills
- ability to remain calm and courteous under pressure
- proficiency with basic computer systems for guest information verification
- strong problem-solving abilities
- ability to work collaboratively with team members
- customer-focused attitude
Job Duties
- Controls traffic around the front entrance
- properly parks guest vehicles in parking lot or storage garage
- locates vehicle and surrenders it to guest or directs guest to parked vehicle
- directs and assists guests, patrons and employees in double parking their cars
- controls the movement and retrieval of double parked cars
- ensures the safety and security of keys left in the cars
- tickets vehicles, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket
- retrieves guest items from cars, busses, vans and carts
- grasps, lifts, carries, and/or loads luggage and packages onto a bell cart to transport items throughout hotel designated rooms
- navigates bell cart through public areas, guest room corridors and to elevators
- delivers luggage/items to guest rooms in an expedient manner according to established deadlines
- escorts incoming guests to the front desk and rooms
- delivers daily newspaper, messages and other miscellaneous items as requested by management
- maintains a record of deliveries and movements
- assists Door Attendant in opening car doors and unloading/loading of luggage to ensure smooth flow of traffic in the valet area
- relieves Door Attendant as necessary
- organizes and stores luggage as necessary in a designated area
- reads and matches luggage tags, writes claim tickets and detaches portion to give to guests
- verifies customer information (room number and name) through computer system to facilitate efficient and timely delivery of luggage and various items
- greets and thanks guests immediately with a friendly and sincere greeting using proper English, using a clear, pleasant voice
- remains calm and attentive, especially during heavy hotel activity and emergencies
- answers questions and offers assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All