Front Office Tech Support (Tech IV) - Pueblo

Pueblo, CO, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $56,064.00 - $64,464.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Retirement Plan

Paid Time Off

Tuition Reimbursement

Employee assistance program

wellness programs

Credit union membership

Employee Discount Program

Job Description

The Colorado Department of Transportation (CDOT) is a pivotal state agency dedicated to maintaining and enhancing Colorado's transportation infrastructure. CDOT employees play an essential role in providing freedom, connection, and safe travel experiences for the public. This commitment extends beyond just roadway maintenance, encompassing public safety, sustainable practices, and community engagement. The state government of Colorado offers competitive benefits for employees, including comprehensive medical, dental, and vision insurance plans, life and disability insurance, and flexible spending and health savings accounts. Additionally, CDOT provides retirement options such as PERA and optional 401K plans that ensure financial security for its workforce. Employees... Show More

Job Requirements

Must be a Colorado state resident
Ability to work Monday through Friday, primarily 8:00 am to 5:00 pm
Willingness to travel within Colorado for meetings, conferences, and training
Ability to operate state vehicles as required
Must have or be able to obtain a valid Colorado driver’s license
Authorization to work in the United States
Successfully complete background checks and employment screening
Ability to handle sensitive information confidentially
Availability for occasional overtime and flexible scheduling as needed

Job Qualifications

High school diploma or equivalent
Experience providing administrative or technical support in a governmental or corporate setting
Strong communication skills both written and verbal
Proficiency with SAP or similar enterprise resource planning software
Ability to manage confidential information with discretion
Competence in coordinating events and managing multiple priorities
Experience working with public and governmental agencies
Familiarity with Workers’ Compensation and Family Medical Leave Act (FMLA) processes
Strong organizational skills and attention to detail
Ability to work independently and as part of a team

Job Duties

Perform technical and operational support for the Regional Transportation Director’s office, Business office, Regional Safety office, and Regional employees, as well as Administrative Assistant I duties
Create and maintain procedures to coordinate, collect and monitor information, files and documents
Assist in coordinating Region 2’s Annual Health Fair, Remembrance Day, and other regional events as needed, as well as assisting with the State Wellness Committee
Create and maintain good public relations with various governmental agencies and the public
Create, review, and maintain all important personnel file documents and required policies
May be required to pick up paperwork for employee’s or managers at another CDOT office
Act as Worker’s Comp/FMLA Liaison and Timekeeper
Provide information and guidance to employees, supervisors, and Appointing Authorities in regards to all FML requests as appropriate
Liaise with Appointing Authorities to ensure sharing of information to effectively manage FML while also maintaining confidentiality and protecting medical information
Utilize SAP to track FML entitlement, sick and annual leave balances, and provide leave exhaustion information to appropriate Appointing Authority, Region EEO for ADA consideration referrals, and HR
Responsible for tracking and providing guidance on completion of required paperwork, leave usage and time keeping
Obtain and maintain both Pcard and Tcard for purchasing requested office materials and approved travel expenses
Secure and control files, ensuring timely dissemination and purging of files
Manage digital and physical files for retention guidelines
Schedule file review appointments, maintain inventory, and verify employee expenses for accuracy
Represent the Department and supervisors in person, by telephone and in correspondence with other governmental agencies, contractors, private industry, media and public
Independently reply to inquiries regarding maintenance operations, policies and procedures, or citizen concerns
Collect information from public and notify proper CDOT personnel of problems or hazards that may/could exist
Serve as public liaison for all levels of personnel involved in the operation of the organizational unit
Establish and maintain effective and cooperative working relationships with all levels of personnel involved in the operations of the organizational unit, the public and the other agencies and organizations
Assist the various Program Administrators, set up committee meetings, and prepare meeting rooms, if needed
Work directly with the Regional White Fleet Coordinators as a backup on all aspects of the fleet program
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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